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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2025-01-25

Lack of Acknowledgement

"I placed an order and never received a receipt of what I bought, however, the money was deducted from my account within minutes."


Verified
5/5

2025-01-25

Joy

"The agent went beyond my expectations!
Besides being extremely knowledgeable he was friendly, relatable and joyful.
"


Verified
1/5

2025-01-25

Item on back order

"Orde the item and waited but never got confirmation that sent. Contact a rep and they said the item was back ordered. Guess there was a small delivery date on check out. But nowhere in my confirmation email said the back order item"


Verified
3/5

2025-01-25

Wrong address???

"Shipping will be horrendous because I provided the WRONG shipping address. Is there any way to change the address??

Please advise as soon as possible.
"


Verified
5/5

2025-01-25

Swimsuit arrived on schedule and fits perfectly.

"Choosing a swimsuit using the size chart assured me in making the correct decision."


Verified
5/5

2025-01-25

Always great service!

"Love ordering anything from swim outlet. If I do need to call them with the any problem they are very helpful and friendly. The best place to order swimwear!"


Verified
2/5

2025-01-25

Undecided

"No issues with placing my order online....I still haven't received my swimsuit? Weather?"


Verified
5/5

2025-01-24

Good Experience

"Very easy to use. Talked with a couple representatives regarding my order and they were very helpful."


Verified
5/5

2025-01-24

Great customer Service

"Bought an item wrong fit cancelled no issue refund immediate"


Verified
1/5

2025-01-24

I paid for express shipping and it sat in Ohio for days

"I paid for express shipping and it sat in Ohio for days"


Verified
1/5

2025-01-24

Charged for 2025 membership ? Had unsubscribed.

"Being charged by SwimOutlet for a yearly membership through PayPal? Had unsubscribed from SwimOutlet and continue to receive unwanted emails."


Verified
2/5

2025-01-24

Not honoring my membership

"I already paid for the annual membership, but when I go and make purchases, I don’t get the member prices. I love the site, but would like the discount I paid for. I just made another order and paid for the membership for a second time this year to get the discount. "


Verified
1/5

2025-01-24

Surprise renewal

"I didn’t realize this would auto renew. The charge took me by surprise. My bad I guess. "


Verified
5/5

2025-01-24

Good customer service

"Fins were easy to buy, and customer service answered all my questions. A+!"


Verified
2/5

2025-01-23

Shopping fine shipping not so much

"SwimOutlet has always been great and I receive my orders quickly. However this time when a tech suit was REALLY needed ASAP-the shipping (expedited) is now delayed. Perhaps I should leave this review on FedEx as well….if that’s going to be SwimOutlets go to shipper-not so sure I will be back! Eeekkkk"