"THANK YOU WE LIKE SOME OF THE PRODUCTS AND PRICES"

"I don't think I've ever ordered something online and not received a real order confirmation. All I got from you both times I ordered was an email telling me to download your app. I don't think I should have to download an app just to see what I ordered from you and when to expect it to be delivered. Also, I think there is at least an implication on your site that returns are free, so I was surprised that even if I drop off my return I have to pay six bucks."

"I ordered a swim suit for my son, thinking that he would like it, but he didn't when I showed him. With in a few minutes I tried to cancel the order; no avail! Then I tried to call....I was put on hold for over 30 minutes; no avail! Then I left a message and a number to b called back to...but no one called me back. Finally that later afternoon I tried calling again. This time I finally get a real person; whom I had a hard time understanding, and he says it had been shipped already!!!?? So, now I can't cancel the order and will have to go through a process to return it. This ****; why isn't there a place, like most other places, showing u where to go to cancel an unwanted or accidental order.??? This wasted a lot of my time and could have gone a lot smoother if u have a better site with more options, especially if the customer need to cancel an item. "

"Great inventory, great prices! "

"I like to see the front and back of a bathing suit. The sizing information is always helpful the only thing missing is what to do if your measurements are in between sizes. I especially like it when torso size is included."

"Was supposed to be here today"

"I ordered a bathing suit for a vacation-says 2-7 days-I admit I was cutting it close on 7 days. Kept trying to get tracking info so I would know if it would get here in time. Just showed in Indianapolis for a good 3-4 days. Finally got tracking info the day I left-it was being delivered the next day. I emailed because I joined their club thing-to cancel because I will not order from them again-no response to that either. I won’t buy from a company that has no customer service. "

"I'm 86 and being in Arkansas for 40 years my swimming has comprised of going to the creek somewhere to cool off. I am a member of a fitness center that has an indoor pool and I want to try and get back to swimming again. I have never been able to keep the water out of my nose and have always used nose plugs. Both of my sisters swam like dolphins and used to work with me when I was a kid, but to no avail. Everything I found around Mountain View in the way of nose plugs were too small. I went online and your company was the first one and you had adult nose plugs, and now I have nose plugs. They work really well. However, either my feet have gotten smaller or something in the middle has gotten larger as I don't propel like I used to. Although, my crawl stroke is starting to come back. It's just going to take a little time. Thank you again for the fast service, and since the nose plugs, I have purchased a couple more items. Take care and God bless. Dar Stow"

"2 fins both marked Left side were sent.
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"I have been shopping swimoutlet.com since the early 2000s and only shop here for all my swim needs. I recommend it often and regularly. "

"My package came on time in a small box that was well maintained and the quality of the gear, suits, and goggles was perfect"

"Overnight shipping and haven’t received it. I ordered it Monday it is now Wednesday and the information states it hasn’t even left the warehouse. "

"I've bought from you before and am very happy "

"I called because I was having trouble figuring out what size to buy. Representative was very patient and very helpful. I haven’t received the suits yet, so I have to come back to you about whether the size fits. However, I was very satisfied with the service. She was also very kind and a very nice person. We had a great conversation while she was trying to help me with the sizes. I would most definitely recommend Swim Outlet."

"Shoes did not fit me due to size"