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Return/Replacement policy:
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Verified
5/5

2024-07-05

Excellent service and variety of product

"It is very difficult to find a swimsuit for large busted (34F in my case), older women that is comfortable and modest. SwimOutlet has a wide range of sizes and styles. The suit arrived earlier than promised. The fit is the best I've ever found! I have support with comfort and no sagging. "


Verified
5/5

2024-07-05

Swimming gear at a great price

"Always looking for swimming gear and Swim Outlet always has a great selection for a great price. "


Verified
5/5

2024-07-05

We love Swimoutlet!

"As a year round swimmer, swimoutlet meets all our needs. The membership is nice because you receive a small discount. This makes a big impact on higher ticketed items. "


Verified
5/5

2024-07-05

Excellent!

"So many suits to choose from! Pretty fair prices on most items as well!"


Verified
5/5

2024-07-05

Excelente

"Excelente
Me encantan sus productos
"


Verified
5/5

2018-06-08

Love my Sporti suits

"I love my Sporti capri suits. I get lots of positive comments on them. Many ask where I get them and I tell them, swimoutlet.com!

You’ve had some really good sales on them recently and I’ve been able to buy more.

I am a certified personal trainer and Aquatic Exercise instructor, So my suits see a lot of use.

The Sporti suits last anywhere from six months to a year. When they get very faded, they can suddenly rip and tear, even just from use. However, they have lasted so long, it’s a good excuse to buy more!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2024-07-05

Exchange

"I needed to exchange. Swimsuit but the window for returning was pst due. I followed the chat option to explain my dilemma. Within minutes I was offered an option to take the swimsuit to a nearby UPS store without shipping costs and received the store credit in my email the following day! Yay! "


Verified
5/5

2024-07-05

Great web site

"Bought a great swim suit and googles."


Verified
5/5

2024-07-05

Did not have trouble ordering my swim pace clock.

"I did call customer service to explain the discount as a Swim Outlet Member. She explained that the discount does not apply to certain items; one being the pace clock."


Verified
2/5

2024-07-04

Just OK

"I like this website a lot less than other shopping sites. First of all, the photos were too small to get a good idea of what a swimsuit really looks like.
The offerings for plus size suits was much less than anticipated.
Lastly, I feel like I was conned into providing my phone number in order to get an additional 25% off. The discount was already offered on all merchandise and I got nothing extra off.
I did buy a suit because I really need one but I am not real likely to come here again.
"


Rep reply posted 2024-08-05
A rep from SwimOutlet.com, CS-SwimOutlet, has responded:

“We apologize for the inconvenience you experienced while shopping on our site. We appreciate your feedback and will take your comments into consideration as we work towards improving our website and offerings for all customers. If you have any further concerns, please feel free to reach out to our customer service team for assistance. Thank you for giving us the opportunity to serve you.”


Verified
5/5

2019-01-02

CLBH/lime green

"Easy to navigate the site. Multiple selections to choose from.

I love purchasing swimwear from swim outlet. The aquatards are my favorite.
I recommend this site for purchasing. I have used them for years.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
3/5

2024-07-04

Review

"Received way too many emails !"


Verified
3/5

2024-07-04

Sluggish

"I was only able to complete an order on Chrome which was okay except that it had placed two of the same suits in my basket and was then hard to take one off. Just took time and concentration but ....And I do love the bathing suit. thanks. "


Verified
3/5

2024-07-04

Minimalist perspective

"I guess I'm old school but I prefer to see written information as opposed to trying to figure out what I would like to know from pictures. I was looking for a float belt. I liked the one with the velcro closure instead of the buckle. I don't like the excess belting floating around and getting caught on my HYDRO BELL resistance toys. The sales blurb didn't say much about construction and belt dimensions etc. With minimum explanation and/or descriptions, it adds to the remote possibility of a return."


Verified
5/5

2024-07-03

New Customer here.

"First time ordering and it was fantastic. Delivery was very fast and I love my new suit! So much that I ordered the matching wrap. I would definitely order again. "