Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Quick and Easy
"I like being sent the 6 digit number for me to log on. Found the suit I wanted and ordered! It's already in process and being shipped. Very efficient for sure. Thank you."
Nice and easy
"I got what I needed and more. Thank you "
Quick and Easy Purchase Experience
"Swim Outlet had what I was shopping for, I ordered the training items, and now they are on their way to me..not even eight hours later! I couldn't ask for more! "
complicated to return items
"complicated to return items"
Customer service
"The customer service team is amazing at SwimOutlet, maybe the best I’ve ever dealt with. Package tracking is pretty frustrating, doesn’t always show up as scheduled, did ever show package was delivered most recently. Not sure if that’s a FedEx issue or SwimOutlet"
Thank you!
"I always find what I need for my 3 swimmers! Thank you SwimOutlet!"
My go to swim sport store!
"Quality, great value, items always in stock.
Fast free shipping!"
excellent choice for swimming essentials and more
"Very easy website to navigate.Photos of the products are helpful.The customer reviews seem to be bona fide.
Extensive product line and variety."
Nice website
"Informative good products "
Easy and convenient
"I found just what I was looking for within minutes!"
Ordering challenge
"I was unable to use my Apple iPad to place my order. I did successfully place my order by using a laptop. I suspect there is an incompatibility issue with you ordering software and the older iOS of my iPad."
Definitely I will come back again!
"I really enjoyed on the great variety and a lot of brands that were represented.
It was a nice surprise that even the product in sale were having pretty many different sizes."
Excellent Service
"After I made my online purchase of swim fins,
I noticed a 15% off discount coupon in my mailbox. I made an inquiry in the “Help” field. Within minutes, I got assistance, even though it was a Federal holiday.
Happilly, Swim Outlet warded an immediate discount, including a refund w/ in 3 days."
three pairs of goggles
"good prices, one gripe is that in their explanation on what google is best for what and who and they say orange colored lens are best for indoors yet their selection is limited at best
Also
I ordered three pair a year ago and one didn't have a long enough head strsp for an adult. I wish this information was provided "
This is the sixth email I got from one purchase.
"Too many emails too many emails too many emails"