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Verified
5/5

2023-08-09

Very happy with this business

"Called customer service with questions about items I wanted to order. Gentleman was very polite and knowledgeable. Fast service. I will definitely will be using Sylvave again."


Rep reply posted 2023-08-14
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this. Thank you for being a Sylvane customer! ”


Verified
5/5

2023-08-04

Delivery on time and complete - perfect unit

"A great product to provide heating and cooling for my external workshop. Recommend Sylvane for those that expect excellence and timely delivery -- they provide both!!!"


Rep reply posted 2023-08-14
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer. ”


Verified
5/5

2023-07-26

"Quick delivery & perfect fit"

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Rep reply posted 2023-11-01
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


9bj
Verified
1/5

2023-05-20

Worst customer aervice

"I purchased down rods that backordered both times. Now they finally both shipped after the orders were canceled. I found the rod somewhere else and now they will not take them back as a return!"

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Verified
5/5

2022-03-31

Always fast and efficient service.

"Always fast and efficient service."

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Rep reply posted 2022-04-06
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2023-04-24

Nice to have a backup filter

"Ordered filter as a backup/replacement. Looks like it will function like existing filter."

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Rep reply posted 2023-05-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2023-04-04

Good product with great service

"I needed to order a replacement filter for my dehumidifier in the crawl space. Sylvane had the product I needed at a very reasonable price. The shipping was super fast and got to me perfectly. Overall a very good experience."

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Rep reply posted 2023-05-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2023-04-02

Excellent service and product

"I have only ordered once, but I needed replacement filters quickly for my dehumidifier because they were filthy after having some remodeling done that include drywall work. I found exactly the filters I needed and received them quickly without paying extra for shipping."

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Rep reply posted 2023-05-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
4/5

2023-03-21

Replacement hose for AC

"I can't get the hose to fit into the slot in the window. Do I need to put an attachment on it that is round and plastic? The replacement didn't come with any new parts."

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Verified
5/5

2023-03-07

Solid Retailer

"I've bought several items in the past from Sylvane. They've always been great. The last item related to radon monitoring was defective. I contacted them and they sent a return label and a replacement right away."

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Verified
5/5

2023-02-27

Would buy again

"Humidifier works perfectly and I'm completely satisfied with it. "

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Rep reply posted 2023-03-27
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer. ”


Verified
5/5

2023-02-23

Sante Fe Filters

"everything went according to plan. Items arrived within a couple of days."

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Rep reply posted 2023-03-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2023-02-16

Electronic Radon Detector

"Have been using the radon detector Airthings Model Corentium Home since 2019 in two different home with good success. Helped us sell one home by providing cumulative results to potential buyers. Also allowed for timely results on a new home before closing. No operational issues after approx three years. Thanks"

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Verified
5/5

2023-02-13

Great products!

"Got a couple of window air units at a great price, however one did not have the top rail nor the remote."

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Rep reply posted 2023-03-02
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2023-02-01

Heater arrived promptly after my floor furnace stopped working

"Local stores didn't have any quality heaters; my Sylvane order arrived quickly."

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Rep reply posted 2023-02-15
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, and hope you are staying cozy and warm with your new heater. Thank you for being a Sylvane customer & for trusting us with your heating needs. ”