"I installed 90% of the unit myself and was very happy with the results. The air conditioning contractor finished the install and was impressed with the entire system and how much someone can install themselves. I am very happy with the performance and how quickly the unit cool down the room."
"They had my item in stock with a great price. Checkout was simple and straight forward. Shipping was fast and right on time. "
"I purchased a Classic Santa Fe dehumidifier from Sylvane. Since I wanted to discuss some of the options with a salesperson, I called and conversed with a woman who talked me through the process. I must say that although I purchase all sorts of items online (you name it, I've probably bought it), because it was a big-ticket item, I wanted to be sure about what I was purchasing. The amazing thing was how fast they were able to get the dehumidifier to me, despite the fact that it's industrial size and was coming from, I believe, Atlanta. In any event, I was VERY pleased with my experience. The salesperson was very friendly and helpful and the shipping superfast. A+++ "
“We are so glad a member of our team was able to help you find the right unit for your needs. Thank you for being a Sylvane customer & for trusting us with your indoor air quality needs! ”
"I'm very impressed was easy to put in window very quiet "
"I ordered an evaporative cooler motor on 7/11/22 which was projected to arrive at my home in California on 7/15/22. However, it took FedEx 13 DAYS to deliver that motor!!!
The reason for this extended travel time was that FedEx had to retape the SHABBY, PAPER THIN "BOX" that this 7 pound motor was shipped in (with NO cushioning) FIVE TIMES as it meandered it's way across the country.
FedEx also had to reprint and re-apply a scanable bar code label FIVE TIMES due to the fact that the previous label had nearly disintegrated trying to weather a lengthy travel storm with near total lack of support from this raggedy and totally inadequate "box".
I thought you should hear this story. Unfortunately, I will think twice before I place another order with Sylvane. "
"Ordered a time sensitive piece that arrived within the schedule time. Ordering was simple to do and there were no issues. Would definitely order from them again. "
“Thank you for being a Sylvane customer! ”
"I ordered a set of filters for my air mega. They came within a few days and the filters are excellent. No complaints."
“Thank you for being a Sylvane customer! ”
"I needed to insulate the hose for a portable air conditioning unit and to install a drain tube. I couldn't not find it on the manufacturer's site, but Sylvane had it. The quality of both items was excellent, they fit perfectly and the service was fantastic. 5 stars!!"
“We're glad you found what you needed at Sylvane! ”
"I was looking at air conditioners and somehow found the Sylvane site. I called to ask information and maybe get some recommendations. I had a great sale guy, Brock. He was knowledgeable and did NOT try to sell me more than what would meet my needs. I like salespeople like that. We talked about my different options available. I told him the size of my rooms and my situation. He helped me pick out the best choices for me without breaking my bank. We are on a fixed income. The items came quickly and in good condition. Easy installation. Doing a great job. I am very satisfied with my purchases. Believe me...I am a penny pincher and these met my needs completely. "
“We're so glad Brock helped you find the right air conditioner for your space! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”
"Keeps my room cool at 70 De. "
"I live in the PNW and this swamp cooler works great. Easy to use, lots of cooling power.
10/10 would highly recommend."
“We're glad to hear this! ”
"In the past month we have purchased 2 Hessaire evaporative coolers for a large party we were having. After we received the first we immediately ordered the 2nd because of the difference it made on our deck. We are in Texas w/ the triple digits temps & party was outdoors. The 2nd one had some minor damage to the digital display. Customer service (John) said a replacement would be shipped out immediately, and if it didn’t arrive in time for the party to go ahead and use the damaged one! They’d even send someone out to pick it up. Shipping was super fast as well. AMAZING! And the coolers are fabulous. We hooked up our water hose to it and had comfortable temps all evening on our 950 sq ft deck. Highly recommend the coolers, and the only place to buy them is Sylvane! Thank you for saving our party!"
“We're so glad you were able to have an enjoyable outdoor party in that brutal Texas heat! Thank you for being a Sylvane customer and for trusting us with your cooling needs. ”
"I've ordered both air purification and dehumidifier equipment from Sylvane, and I've been very satisfied with both. I also buy my BlueAir filter replacements from them (which are direct from BlueAir. Careful! There are off-brand filters from other sellers that are basically fake and do not filter properly). I'm very happy with my new AprilAire dehumidifier!"
"The order came in quickly and was a better value than anywhere else! "
“Thank you for being a Sylvane customer! ”
"Box was crushed and open did not appear new when finally arrived. Filter was intact and has been installed however smart stat indicates filter is 52% full, in system little over a month. this was not the case with previous Aprilaire 910. Do not recommend high density filters. In the future I will not purchase the Aprilaire 913 in the future as it obstructs air flow too quickly and air flow is crucial to a systems optimal performance."
A rep from Sylvane, Sylvane3, has responded:
“We're so glad to hear this! Thank you for being a Sylvane customer & for trusting us with your indoor air quality needs. ”