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Verified
5/5

2020-12-13

Very pleased

"Very fast shipping. Good name brand products. I will continue to use sylvane for my purchases. "

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Rep reply posted 2020-12-14
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this, thank you for being a Sylvane customer! ”


Verified
5/5

2020-12-10

Great parts, fast shipping

"Correct parts and fast shipping."

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Rep reply posted 2020-12-14
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-12-08

Excellent service exact filters and quick service

"Great experience. Thanks Dan"

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Rep reply posted 2020-12-09
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-12-08

Very good customer service

"I needed a filter for my dehumidifier in the basement and you had it in stock and I received it very quickly. I was impressed. I will be ordering with you again. Thank you, Joy Paterno"

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Rep reply posted 2020-12-09
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear that you found what you were looking for at Sylvane! Thank you for being a Sylvane customer, Joy! ”


Verified
5/5

2020-12-08

Satisfied

"Easy to order and shipped well. Thank you!"

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Rep reply posted 2020-12-09
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-12-07

All Good

"While the air filter I wanted and asked for updates on didn't seem to be coming available any time soon, I was able to find another one that arrived on time and works well."

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Rep reply posted 2020-12-09
A rep from Sylvane, Sylvane3, has responded:

“We're glad you found another unit that will fit your needs! Thank you for being a Sylvane customer. ”


Verified
5/5

2020-12-07

Delivered as promised.

"Quick turnaround - Quality product"

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Rep reply posted 2020-12-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-12-05

Good price, fast shipping

"So glad I found this company for my King Heater. Was able to get my heater quickly, and customer service was excellent. "

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Rep reply posted 2020-12-07
A rep from Sylvane, Sylvane3, has responded:

“We're glad we had the heater you were looking for! We hope you are enjoying it and staying warm. Thank you for being a Sylvane customer and for trusting us with your heating needs! ”


Verified
5/5

2020-12-04

Steam Cylinder

"I would definitely buy these again.

Lauren Clements was extremely helpful and very customer friendly.



"


Rep reply posted 2020-12-07
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Lauren is a valuable member of our team and we are so glad she was able to assist you with your purchase. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-29

No issues

"We ordered a replacement motor for our Skuttle whole house humidifier unit. It arrived promptly and worked perfectly fine!! We would definitely order again from Sylvane."

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Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-27

Great products and service!

"I've ordered several things from Sylvane over the years and am pleased with the products, service, and pricing. Highly recommended. Thank you."

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Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear this! Thank you for being a repeat Sylvane customer! ”


Verified
5/5

2020-11-26

Located the item I wanted to buy

"Excellent item was located by a support analyst "

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Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-25

Excellent service

"You have very helpful.

Thank you
"


Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-24

Fantastic support, in providing validation on system for indoor pool

"My home has an indoor pool, which requires sufficient humidity control, to avoid condensation on windows/doors. We had installed a Desert Aire system when built in 1986, and that unit had failed beyond repair. A local HVAC company quoted using a Dry-o-tron system, with make-up-air, and a boiler system to add heat to the room, all at a cost of $55,000 plus VERY high energy cost. The cost to replace the Desert Aire with a newer model, was subsequently quoted at $25,000. Upon identifing the Quest 225 dehumidifier system distributed by Sylvane, they offered assistance and direction with the manufacture to validate that this highly efficient and much lower cost solution would work. We completed installation last week, and we are extremely pleased with how quickly humidity is dissipated, using far less energy. We also control the area remotely via a Wi-Fi de-humidistat, which was recommended by Sylvane. All we can say is WOW! Thanks so much for your help, we could not have done it without you!"

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Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“Wow, thank you for this great review! We are so happy a member of our Customer Service team was able to assist you in finding a lower cost, but still incredibly effective, system for your indoor pool. We are glad it's working well for you. Thank you for being a Sylvane customer and for trusting us with your pool room needs! ”


Verified
5/5

2020-11-20

Great value, fast delivery

"Great value, fast delivery"


Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you! ”