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Verified
2/5

2020-11-19

Unsatisfactory customer service

"I purchased a open box vacuum and it was no longer available, and they didn’t even offer me any other options. They basically said. Too bad so sad. "

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Verified
5/5

2020-11-18

Happy

"Filters were shipped and received in short order. Thank you."

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Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-17

shopping for the older generation

"easy to find items and pricing. keep up the good work."

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Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-17

Sylvane was efficient and super fast!

"Nice clean site, simple to navigate and order. The price was good.
The product arrived ahead of the scheduled delivery. There was a slight puncture to the shipping box (Carrier mishandling) but my heater was untouched.
Would gladly recommend Sylvane to friends.

Mark Piper
West Lafayette, IN
"

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Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you were able to easily navigate our site and place an order. We hope you are enjoying your new heater! Thank you for being a Sylvane customer, Mark, and for passing along our company to your friends and family. ”


Verified
5/5

2020-11-17

Blueair Blue Pure 211+ Air Purifier

"Arrived timely and like the product so far."


Rep reply posted 2020-11-30
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! ”


Verified
5/5

2020-11-15

these are great

"These filters are great for protection & work well with any mask that has a pocket. My order was received right away. Thanks!"

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Rep reply posted 2020-11-15
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-13

Great price for an awesome appliance

"Had one of these at a beach resort. Weird, hot air comes out, but makes the room FREEZING.
Research showed the dry hot air coming out actually cools the air, no humidity.
It works.
Just don't put it by your bed or where the warm air cannot mix with a/c conditioned air.

Checked on internet and Sylvane was cheaper than all my go to appliance sites. Like 50 less.
And FREE shipping.
Box came in, same dehumidifier. Flashed back to the beach resort.
And, the air smells so clean.
Empty the bin before it gets too full. Much better than a line that you must siphon the water out of through a window or a drain.
Mine is running now, white noise is awesome.
"

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Rep reply posted 2020-11-15
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-11-12

Happy with my transaction.

"Prompt delivery of a product that is working flawlessly so far."

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Rep reply posted 2020-11-15
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this - thank you! ”


Verified
5/5

2020-11-11

A fantastic product

"The Airpura Air purifiers are simply great. Our home has continuous clean air with our 2 Airpura 614 units. Thank you!!"

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Rep reply posted 2020-11-15
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear that you are experiencing cleaner air after using your new Airpura units! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-11-10

Great service!

"The Friedrich AC unit was ordered and delivered as promised."

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Rep reply posted 2020-11-15
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this - thank you for being a Sylvane customer! ”


Verified
4/5

2020-11-06

Dehumidifier filters

"The requested parts were provided as requested, shipping was a bit slow."

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Rep reply posted 2020-11-09
A rep from Sylvane, Sylvane3, has responded:

“We apologize for the shipping delay but are glad you are found the product(s) you were looking for at Sylvane! ”


Verified
4/5

2020-11-05

Defective relay

"After calling the technical help line, which took my call almost immediately, the technician walked me through the typical issues related to installing the 8920W thermostat. One function of the thermostat was intermittent, that function just happened to be heat (not great in zero degree weather). Unfortunately, I needed to purchase a second unit in order to have one quickly. I returned the defective unit promptly, but am still waiting for my refund. I just wish the technicians believed me when I told them what was wrong, it would have saved about 30 minutes of “are the wires securely screwed in?”."

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Verified
5/5

2020-11-04

Dry Basement Happiness

"Great product. I appreciated the video that taught me a lot about what to expect and do. SUPER fast delivery was much appreciated. "

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Rep reply posted 2020-11-09
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear that one of our videos helped you install and/or use your new unit. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-11-03

Exactly what I needed.

"Shipped quickly and arrived intact. "


Rep reply posted 2020-11-09
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-11-02

I got what I needed at a good price.

"I search the internet and found that Sylvane had what I was looking for and undercut everyone else's price. The filters came at the time that Sylvane had promised and were exactly what I expected them to be. That's it!"


Rep reply posted 2020-11-02
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”