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Verified
5/5

2021-03-01

Great Price

"Looked at several places nobody could beat Sylvane price and shipping"

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Rep reply posted 2021-03-15
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this - thank you!”


Verified
3/5

2021-02-28

Pleased but Disappointed

"The shopping experience was good, your prices were good and I received the parts relatively quickly. My problem is that one of the items that I purchased is not working at all, and when I attempted to report it through your link to customer service. It told me that it didn't recognize my email or my order number that your system generated. How is it that you can send me regular emails that I don't really want but your system doesn't recognize the very email that you're using to send emails to me. I am completely baffled that a computer system is that screwed up. Then I attempted to call your 800 number and your message was that you were experiencing a huge amount of calls and you weren't sure when someone would respond to me. Oh yah and your customer service is available during normal business hours. Truly disappointed in the IT dept. and the customer service."

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Verified
5/5

2021-02-21

Fast shipping

"Filters delivered next day. Great product and price. "

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Rep reply posted 2021-03-01
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer!”


Verified
5/5

2021-02-20

Speedy Shipping

"My purchase of a new steam humidifier went perfectly! Great dust free humidifier, shipped promptly arrived well before Amazon order placed at the same time! Sylvan has great selection too! "

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Rep reply posted 2021-03-01
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer!”


Verified
5/5

2021-02-19

What you expect from a company

"The ordering process was easy, the prices were better than competitors, and the shipping time was excellent. It arrived securely packaged and as for the product’s performance, so far so good. I have no complaints. What else could you ask for ?


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Rep reply posted 2021-02-19
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”


Verified
5/5

2021-02-11

Fast shipping and good service.

"Fast shipping. I had a good experience with tis company. "

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Rep reply posted 2021-02-15
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this, thank you for being a Sylvane customer!”


Verified
5/5

2021-02-09

Humidifier Purchase

"Sylvane had exactly the product I wanted (Desert Spring DS3200) at the best price, a good product description online, easy ordering, and free, fast shipping. So far the product is working great."

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Rep reply posted 2021-02-09
A rep from Sylvane, Sylvane3, has responded:

“We're so glad we had what you were looking for! Thank you for being a Sylvane customer!”


Verified
5/5

2021-01-18

Thank you

"For the excellent and very prompt service!"

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Rep reply posted 2021-01-18
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer!”


Verified
5/5

2021-01-15

Good filter, great price.

"I have 3 HEPA filters running 24/7 because of my wife's COPD but I needed a smaller unit for the bedroom. My daughter needed several units for her Chiropractic office and asked me to review the specs for the Oransi v-HEPA finn air purifier. I liked the small foot print and the ultra-violet light which kills viruses. My daughter ordered 2 units for her office and I ordered 1 for the bedroom. Both of us are pleased with our purchases. The unit is very quiet which makes it ideal for the bedroom. The filter media only needs replacement every 2 years and the unit arrived just a few days after ordering. I highly recommend this air purifier. Free 3 day shipping was a bonus."

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Rep reply posted 2021-01-18
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you are enjoying your new Oransi Air Purifiers! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”


Verified
5/5

2021-01-15

Good

"Couldn't find it at Home Depot so had to order it from company. Found it at Menards $10 cheaper. Will be getti g it there from now on "

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Verified
5/5

2021-01-13

Happy with our humidifier

"Shipping was fast and product works well. Replaces a flow though type that was very inefficient and did not meet the humidity set point."

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Rep reply posted 2021-01-15
A rep from Sylvane, Sylvane3, has responded:

“We're glad you are enjoying your new humidifier! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs!”


Verified
5/5

2021-01-13

Panel heater

"Received by Christmas on last minute order"

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Rep reply posted 2021-01-15
A rep from Sylvane, Sylvane3, has responded:

“We're glad your order arrived in time for Christmas - thank you for being a Sylvane customer!”


Verified
5/5

2021-01-11

Dehumidifier

"The dehumidifier came quickly, well packaged and just a few short instructions to get started."

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Rep reply posted 2021-01-15
A rep from Sylvane, Sylvane3, has responded:

“We hope you are enjoying your new Dehumidifier! Thank you for being a Sylvane customer!”


Verified
5/5

2021-01-11

Fast shipping

"Price was competitive and shipping was fast"

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Rep reply posted 2021-01-15
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer!”


Verified
5/5

2021-01-11

Excellent service and products

"I always have excellent service from Sylvane, and the products are superior in quality."

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Rep reply posted 2021-01-15
A rep from Sylvane, Sylvane3, has responded:

“Thank you!”