"It was great. I knew I wanted Simplicity Sport but no stores in my town sell it. I did not want to buy from Amazon. So I typed it in my "duckduckgo" search and your site came up first. Voila. It took me maybe three minutes to place my order easily on your site. You e-mailed me confirmation of my order right away. And the fabulous Simplicity Sport vacuum was on my doorstep within a few days. At a good price, too! It does not getter better than this. Thank you fir continuing to carry this incomparable little model. "
"Sylvane's customer service was helpful in answering my questions about swamp coolers and helping me pick out the best one for my home. Their prices are competitive (better than Home Depot or Lowes) and they were willing to match the lowest price I found on the Internet (Walmart/Amazon) instantly over the phone. Highly recommended! "
“We are so happy a member of our Customer Service team was able to assist you with any questions you had about our swamp cooler collection. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"Quality equipment from a fast processing company.
Don’t go cheap. Get a quality unit from great company. "
“We are so happy to hear this - thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"Ordered a portable AC unit from Sylvane and received it 3 days later. Great service and very clear comparisons of different models. "
“We hope you are enjoying your new Portable AC! Thank you for being a Sylvane customer! ”
"Informative and easy to navigate web site, best prices on good merchandise, delivered fast."
“We are so happy to hear this - thank you for being a Sylvane customer! ”
"Fast and easy. Works great and everyone loves it."
“We are so happy to hear this, thank you! ”
"Super easy and fast shipping. "
“Thank you! ”
"Got exactly what I needed when I needed it for a reasonable price. Thanks!"
“We are so happy to hear this - thank you for being a Sylvane customer! ”
"Great pricing and was speedy in delivery. Great product quality. "
“We're so glad to hear this, thank you! ”
"Fast, efficient and price competitive."
“Thank you! ”
"The products were received on time and were well packed. "
“We're glad to hear this - thank you! ”
"The condensate pump that came on my 18 year old Santa Fe dehumidifier was making weird noises so I ordered this replacement from sylvane and it arrived within a couple days. I had searched for Santa Fe dehumidifier and the site came right up, so this was so much easier than I thought it would be. Easy to install, works great, hope it’s built to last as long as the last one. "
“We are so happy you found us and glad we had the replacement pump you were looking for. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"when I ordered my portable AC unit it came with standard window panels. My windows are very large and open vertically. Sylvan solved my issue with extra window panels that connected perfectly with my SPT portable AC unit. I was kept informed via email on shipping of product and was provided with a tracking number. Great product and company. "
“We are so happy you found what you were looking for at Sylvane! Thank you for trusting us with your indoor air quality needs. ”
"I sent a concern/complaint several days ago regarding my brand new air conditioner.
I have rated you with only one star because no one has gotten back to me yet. I need to hear from your company if you expect to win back my confidence."
“Hi there,
We apologize for your experience with us. Our Customer Service team is experiencing a higher than normal call volume due to COVID-19, which occasionally slows response times. To speak with one of our team members faster, please use the Live Chat function on our website. Please have your order number ready when you start the chat.
Thank you! ”
"Place an order online after I getting a question answered, got exactly what I ordered and faster than I expected. "
“We are so happy someone was able to answer your questions. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
A rep from Sylvane, Sylvane3, has responded:
“We are so happy you found us through a search and we are glad we carried the Simplicity model you were looking for. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”