"I ordered this product. It never showed and I called twice and sent two emails with no response. So I ordered the product again and will
If I don’t here from you guys I will just charge the item back "
"Ordered from Sylvane a few times and always happy with my purchase."
“Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"We are so happy with our product. "
“We are so happy to hear this - thank you for being a Sylvane customer! ”
"EXCELLENT AND FAST SERVICE "
“Thank you! ”
"Well I have a few ques about it but am overall satisfied with my unit. I might have want to upgrade one up though. My ponies love it and it doesn’t make the air more humid because it can’t possibly in Fl."
“We are so happy you found what you were looking for at Sylvane and that your ponies are nice and cool in the FL heat :) Thank you for being a Sylvane customer! ”
"Excellent prices. Outstanding customer service!
"
“We are so happy to hear this and hope you are loving your new dehumidifier. Thank you! ”
"Tucker handle it like a pro! Will do business again"
“We are so happy that Tucker was able to assist you with your order - thank you for being a Sylvane customer! ”
"The process of ordering the dehumidifier was simple and delivery was prompt."
“We are so happy to hear this - thank you! ”
"Promised 5-7 days shipping and to weeks later I didn’t receive product "
“Hi there,
We apologize for your experience with us. Due to COVID-19, we are experiencing a high order volume which may occasionally slow delivery times for some items. If you'd like to speak with a Customer Service representative about this, please give them a call at 1-800-934-9194 or use the Live Chat function on our site. Thank you! ”
" The shipment came through the mail in minutes.. Everything was in tip top shape. "
“We are so happy to hear this - thank you for being a Sylvane customer! ”
"Very good!!!!!!!!!!!!!!!!!!"
“Thank you! ”
"This unit functions as expected. Delivery was prompt. Securely packaged. Clear instructions for both window and through the wall mounting. It's no noisier than any other unit that is in the same room as you are. "
“We're glad you are enjoying your product - thank you for being a Sylvane customer! ”
"I went online to find a good swamp cooler. I read many reviews but the Hessaire MC37M got good reviews and I went for it. Used PayPal, the transaction went very smoothly and a couple days later it arrived in perfect condition. What else can you ask for. A very satisfied customer.
"
“We are so happy to hear this and hope you are loving your new Hessaire Swamp Cooler! Thank you for being a Sylvane customer! ”
"Thanks for the quick pandemic crisis shipment."
“Thank you for being a Sylvane customer! ”
"Experienced issues with two previous dehumidifiers, both different brands. Ordered the Santa Fe Advanced 90 and thus far I am pleased with the results."
“Santa Fe is a customer-favorite brand and we are so happy you are loving your new dehumidifier. Thank you for trusting us with your air quality needs! ”
A rep from Sylvane, Sylvane3, has responded:
“Hi there,
We apologize for your experience with us. We are experiencing a high order volume due to COVID-19, which occasionally slows delivery times on some items. To speak with a Customer Service representative faster, we recommend using the Live Chat feature on our website, as phones as very busy right now. Please have your order number ready when you chat. Thank you for being a Sylvane customer. ”