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Verified
5/5

2020-05-26

Exactly what we needed to fix our Evap cooler

"I have been looking everywhere for replacement pads for our upright evaporative cooler. I was so excited when they came back in stock that I ordered them right away. Perfect fit!"

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Rep reply posted 2020-05-27
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear this, thank you! ”


Verified
5/5

2020-05-26

Responsive

"They were out of stock for cooler pads but emailed me to let me know when they were back. I appreciated that and placed my order and received in a timely manner."


Rep reply posted 2020-05-27
A rep from Sylvane, Sylvane3, has responded:

“We're glad you found what you were looking for at Sylvane - thank you! ”


Verified
5/5

2020-05-26

Customer Friendly

"I originally ordered the wrong size filters and they let me return them but the size I needed was not available yet. I signed up on a wait list, was notified when they were available to purchase and once purchased I received them quickly. "

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We are happy a member of our Customer Service team was able to assist you and that you found value in our restock notification wait list. Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”


Verified
5/5

2020-05-26

Filter replacement

"Excellent and knowledgable service rep"


Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We are so happy that a member of our Customer Service team was able to assist you! Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”


Verified
5/5

2020-05-26

Great service

"item that I ordered was shipped promptly and received fast "

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this - thank you! ”


Verified
4/5

2020-05-26

Good Service

"Received the dehumidifier I ordered with accessories when promised."

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We hope you are enjoying your new dehumidifier! ”


Verified
5/5

2020-05-26

AC Filters

"Mainly Fast Delivery and at very reasonable price. Thank you!"

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this - thank you! ”


Verified
5/5

2020-05-26

Great product

"It fit perfectly thank you"

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this - thank you! ”


Verified
5/5

2020-05-25

Great purchase experience

"No complaints. Good price"

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
4/5

2020-05-25

Great

"Prompt shipping,but couldn't reach by phone"

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“Hi there,

We apologize that you were unable to reach one of our Customer Service team members. We have been experiencing a high volume of calls right now. I will pass your message along to the team and have someone reach out to you - thank you! ”


Verified
5/5

2018-10-29

Dehumidifier

"Affordable and in stock good delivery"

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Verified
5/5

2020-05-24

Best service

"Shipped and delivered as promised. No delay and great price"

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-05-24

Super quick shipping

"I received the ordered item within a day or two. Thank you"

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this - thank you! ”


Verified
5/5

2020-05-24

Dehumidifier replacement

"No Problems. Fast delivery."

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“Thank you! ”


Verified
5/5

2020-05-24

dehumidifier filter

"shipped in a timely manner, as always."

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Rep reply posted 2020-05-26
A rep from Sylvane, Sylvane3, has responded:

“Thank you - we're glad to hear this! ”