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Verified
5/5

2020-05-04

Will buy from again

"Will buy from again in the future. Fast shipping good product just what I needed."

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Rep reply posted 2020-05-06
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this - thank you! ”


Verified
5/5

2020-05-04

Perfect customer service. These folks CARE!

"All went flawlessly. Had not heard of company before. I'll be back!"

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Rep reply posted 2020-05-06
A rep from Sylvane, Sylvane3, has responded:

“We're so happy you found us! Thank you for trusting us with your indoor air quality! ”


Verified
5/5

2020-05-04

Simple and fast

"two items - shipped asap and installed just as instructed (I am not a pro)."

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Rep reply posted 2020-05-06
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this - thank you! ”


Verified
5/5

2020-05-04

Excellent service

"Is the first time that used this service and I am amazed at how efficient and responsible they are, i will highly recommend them"

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Rep reply posted 2020-05-06
A rep from Sylvane, Sylvane3, has responded:

“We are so happy you found us! Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”


Verified
5/5

2020-05-04

On time, great product.

"Great product, happy customer"

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Rep reply posted 2020-05-06
A rep from Sylvane, Sylvane3, has responded:

“Thank you! ”


Verified
5/5

2020-05-04

Fast shipping

"Item as described and fast shipping. Can't get better than that."

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Rep reply posted 2020-05-06
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear this - thank you! ”


Verified
5/5

2020-05-04

Easy ordering.

"It was easy to order, however delivery was tough, but more than likely not your fault. "

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Rep reply posted 2020-05-06
A rep from Sylvane, Sylvane3, has responded:

“We're sorry there were issues with delivery! If you'd like to talk to someone about this, please feel free to give us a call at 1-800-934-9194. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-05-04

Delivered and functioned as promised

"straightforward setup. Humidity in crawl space dropped from 58% to 45% in a day (note that crawl space is 2300 sqft and moderately sealed)."

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Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“We're so glad you found a crawl space dehumidifier that works for your needs. Thank you for being a Sylvane customer and for trusting us with your air quality! ”


Verified
5/5

2020-05-04

Quality and fast delivery

"Thanks, was what i expected"

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Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this - thank you! ”


Verified
5/5

2020-05-04

Great service, great product

"I have bought 2 of the same product from Sylvane and both arrived on time, intact. Very pleased. Would have appreciated being sent the tracking number because it took a really long time on the phone to get customer service. "

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Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“We're glad you found what you were looking for at Sylvane! ”


Verified
5/5

2020-05-04

Great service

"Product arrived 1 day ahead of schedule. "

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Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this - thank you! ”


Verified
4/5

2020-05-03

"There was a glitch with the website (some error code) and I didn't know if the order had actually been placed. I sent an email, and a prompt response informed me that it had been ordered."

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Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-05-03

Great service

"All went well. Great service"

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Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this - thank you! ”


Verified
5/5

2020-05-03

Quick and easy

"Ordered a a Freidrich WSE wall sleeve from Sylvane after another retailer hadnt shipped one that I ordered after 5 business days. Sylvane had it in stock so I cancelled my other order and turned around and ordered from Sylvane. They shipped immediately - it arrived next day allowing me to complete installation of my Freidrich Wallmaster on time. Thank you Sylvane."

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Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“We are so happy that we had what you needed! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-05-03

As Advertised

"Product is Exactly what I needed. "


Rep reply posted 2020-05-04
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear this - thank you! ”