"Not only did this company have the correct size of collapsible furnace filters that I need since my furnace is old, but the price was reasonable and the shipping was prompt. Stores around here no longer carry such items, so I have to turn to companies on the internet and I am most pleased."
"Extremely fast shipping, even during the holiday rush!!! Very impressed."
“We're so glad to hear this. Thank you for being a Sylvane customer! ”
"Placed order...received fast regular delivery.ordered before great product."
“We're glad to hear this - thank you! ”
"Had 1 for years. Bought 1 for girlfriend."
“Thank you for being a Sylvane customer! ”
"My new puppy ate the end off of my cord and this cord works perfect for the Nilfisk Clean room. Thanks Guys "
“We're glad you found what you were looking for at Sylvane! ”
"Poor packaging of filters. Items were strapped together very tightly causing edge seal to be non-conforming to mating surface. I could not honestly recommend. Price is good. Shipping is suspect. Good luck to you! "
“Hi Jerry,
Thank you for taking the time to leave a review. I will pass your packaging feedback along to our warehouse to help prevent future shipping issues like this one. Thank you for being a Sylvane customer. ”
"Web site made furnace filters easy to order. Package arrived in good form.
Will certainly order from Sylvane when next I need filters."
“We're glad to hear this - thank you! ”
"They shipped items without protection and one of items got water damage.
I left message regarding this issue on their web site and no response.
I believe item got damaged while it was delivering is common, but I disappointed with no response from seller.
"
“Hello,
Thank you for contacting us. We apologize your order arrived damaged in shipping. The return instructions have been emailed to you for a replacement. Please follow the instructions and it will give you a pre-paid label to ship the item back to us. Please let us know if you have any more questions or concerns. ”
"I ordered a Miele vacuum and before I knew it, the postal carrier was delivering our new vacuum. Hats off to the efficient protocols of Sylvane, with regards to shipping!"
“We are so glad to hear this and we hope you are enjoying your new Miele vacuum. Thank you for being a Sylvane customer! ”
"good and dandy finally got it running again"
“We're glad to hear this, thank you! ”
"Ordered, shipped quickly..Thanks"
“Thank you for being a Sylvane customer! ”
"Filter worked perfectly with no issues!"
“Thank you! ”
"I couldn't have ask for better assistance with what was required for my humidifier and for quicker shipping and delivery."
“We are so glad to hear this - thank you! ”
"Ordered from Sylvane as they had the best price available for the specific make and model air purifier I needed to purchase. The order process was easy and delivery was super fast and free. Very satisfied with their service!"
“We're so glad to hear this - thank you for being a Sylvane customer! We hope you are enjoying your new air purifier. ”
"I ordered the Aprilaire 800 steam humidifier. The customer service staff (Chris) was a huge help in getting me what I needed. The humidifier was shipped immediately and arrived in perfect condition. I was able to get this priced less than my local HVAC wholesaler could sell it to me for. "
“We're glad Chris was able to help you with any questions you had about the Aprilaire Model 800. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs. ”
A rep from Sylvane, Sylvane3, has responded:
“We are so glad you found what you were looking for at Sylvane. Thank you for being a customer! ”