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Verified
5/5

2020-01-19

Excellent "Small E-Tailer" Experience!

"When I buy a product from a small online retailer (as opposed to Walmart & Amazon), my experience (quality of product & shipping) is always far superior. Sylvane is no exception. The two Vornado products I purchased were fresh/new (never opened), and shipping by FedEx was fast; with no damage or delays. I will continue to do all I can to "shop small"!"


Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“Thank you for this great review! We are so happy you are enjoying your new Vornado products. Thank you for being a Sylvane customer and for trusting us with your indoor air! ”


Verified
5/5

2020-01-18

Cool

"Great price, quick service. Really like the cooler so far. Can’t wait to use it this summer in Yuma, Arizona. Thanks, Mike "


Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“Hey Mike! We're so glad you are enjoying your purchase. Thank you for being a Sylvane customer! Stay cool out there this summer :) ”


Verified
5/5

2020-01-18

Great filters

"Had what I wanted and fasr service "

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Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“We're happy you found what you were looking for at Sylvane! ”


Verified
5/5

2020-01-18

quick and reliable

"great!
delivered on time and exactly what I ordered
"


Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this - thank you! ”


Verified
5/5

2020-01-18

Skuttle filters

"Called direct prior to ordering to verify I would get true Skuttle filters and not after market filters. Sales was very friendly and verified they were true Skuttle manufactured filters. Competitive price and fast shipping. "


Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-01-17

Good knowledge of filters

"Customer service was spot on. Knew exactly what I needed and order was completed quickly. Other companies I contacted knew nothing of what I needed even though they were product representatives. Thank You. "


Rep reply posted 2020-01-21
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear that a member of our Customer Service team was able to assist you in finding the right product(s) to fit your needs. Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”


Verified
5/5

2020-01-17

Better than expected

"Gave incomplete address and they called within minutes to correct. Price and delivery were terrific. "

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Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're so happy to hear that a member of our Customer Service team was in contact with you about your address. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-01-17

dehumidifier

"fast and professional with good communications"

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Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this, thank you for being a Sylvane customer! ”


Verified
5/5

2020-01-16

Excellent

"Excellent service. Great support"


Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-01-16

sylvan review

"They kept their promise and delivered my IQ AIR within one business day. The unit was well packed and is functioning normally."


Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're so glad you are enjoying your new IQAir unit! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs. ”


Verified
4/5

2020-01-16

Frank k.

"Quality built, easy to install"

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Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-01-16

Aero vacuum filter bags

"Great price easy to use webpage. Also fast and free shipping!"

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Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad you found what you were looking for at Sylvane! Thank you for taking the time to leave a review! ”


Verified
5/5

2020-01-16

Satisfied customer

"Easy ordering, fast delivery, accurate fulfillment"


Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-01-15

Aprilaire installation kit

"Kit arrived on time and was exactly as described "


Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-01-15

iqair filters

"no problems a"

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Rep reply posted 2020-01-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”