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Product & services pricing
0.00/5
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Return/Replacement policy:
0.00/5


1/5

2003-12-12

"So far I'm having a horrible experience with System-Mods. I ordered a Xcuter 2.3 Lite Plus from them on 12/11 at 5am. After placing my order it went into the status of "Pending". I went back today, it still hasn't shipped. Tried to call them on the phone, voice mail after voice mail after voice mail. Doesn't seem to be any way to get through to a real person.

I logged into thier chat room and was told "it takes upto 48 hours to authorize a credit card"
BS!

If System-Mods doesn't have the chip in stock or they are back-ordered that's fine but I do not appreciate being lied to.

"

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
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N/A
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Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
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Verified
5/5

2003-12-11

"This was my third order with SMT, I have never had any kind of problem with them.
Ordered on monday night, received wednesday morning.
Thay will get all my busness.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Overall customer service
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Verified
5/5

2003-12-04

"I was extremely impressed with the timely manner in which I received my order from SMT.

I placed an order on the 30th of November which was shipped the 1st of December and received the 2nd.

I would definitely do business with them again and recommend to others.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-12

"One of the best sites I've used to do business with. Very fast and reliable. No BS, just the stuff I want it, when I want it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process

Verified
5/5

2003-11-06

"Awesome response... Fast and easy service. Excellent MOD seller. I would recommend them to everyone and anyone looking for MODs…"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-28

"SMT I checked out a lot of web site out before making my mind up,an SMT stood out above the rest in my mind I put my order in on the weekend,an 3 days later I still didn't have order comformation so I made a call to them the person I talked to looked into the problem for me,he told me that my order was over looked for some reason,antold me he get right on it.I thought to myself here we go no care for the customer like most web sites I was wrong!I had shipping set to overground,but 2 days later my order was at my door,I dont know if thay upgraded my shipping or what all i know is with the surport an care I'll order from them in the furture,an send all my friends to SMT for all needs.I give SMT a 10 out of 10 Keep up the good work an prob's on service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-10-28

"I placed my order on a Sunday and by Monday morning I already had both a confirmation email and then shortly after another email showing my tracking information. These guys really are doing an outstanding job. They also offer fantastic support in their efnet channel #SMT and are very patient and helpful. Sellers don't get any better than this!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-10-26

"I was extremely pleased with the service I received from System-Mods.com. I placed my order on a Monday and the very next day I had the chips in my hand. I highly recommend System-Mods.com for all your modding needs. A++++++ Seller!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-30

"Placed an order for two X-Ecuter 2.2 Lite modchips for my xbox on Sunday. My order was processed after two days with email confirmation. Order arrived by Friday afternoon. Cheap prices for quality goods."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
N/A
N/A
Overall customer service
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use