"Great deal good service thank you"
"I ordered an air filter for my car on 10/22 and 3 days later, no one knows the status of my order. I've checked the website which doesn't have any order status/shipping info. I've called customer service and the person says he didn't know what's going on neither but someone will update the website with the order info....right! there's still no info a day later.
If I would have known how sloppy this THMotorSports is with the way they handle customer orders, I wouldn't have order this time sensitive item from them.
"
"The left brake rotor was exactly what the picture depicted not like the right rotor I bought from some other source that took days to get here"
"Easy to order and next day delivery. "
"Best price anywhere online, fast shipping"
"I purchased seat adjusters at 30% of the cost of other outlets and they shipped the same day. Outstanding!!!"
"They never had the part I ordered because the status was showing canceled as soon a I looked it up after the order was confirmed. This is a critical component and this cost me time I don’t have. Now the are trying to give me the run around. So I just disputed the charge in the end."
"Really quick shipping updates, lots of options, easy to navigate site"
"I recently bought a product from THMotorsports and the process is going pretty well/fast. My package shipped the same day it was ordered."
"lower than even any price on ebay by $30 on a replacement clutch kit for my WRX. Shipped the same day i ordered it too!"
"Easy ordering had the exact part I wanted. "
"Same day shipped and tracking number awesome service"
"I ordered a set of struts and neglected to apply the discount code. I then cancelled the order a few minutes later and re-ordered using the correct discount code. The next day, I get an email from the THMotorsports Logistics coordinator, Aaron Thompson saying that the order couldn't be cancelled since the struts had already shipped. This means that I've bought two sets of struts for two different prices when I only need one set. I looked at when I ordered the struts, when I made the cancellation request and when the struts were shipped, and it turns out that they were shipped 10 hours after I submitted the cancellation request. I pointed this out to Aaron and he tells me that they send the order from them directly to the manufacturer and once it's sent, it cannot be cancelled. I find this hard to believe that a manufacturer would prefer to go through the hassle of shipping an order and processing a return and refund vice canceling an order. I also wonder why THMotorsports has a cancellation feature if it's not possible to cancel an order shortly after submitting an order. I suspect that THMotorsports dropped the ball on cancelling the order and rather than admitting they made a mistake, Aaron choose to be dishonest about it."
"The team is fast and reliable with order 13478. Thank you for providing the $5 discount as well. "
"order # 584352
I needed a rotor in a hurry because my state inspection is due in a few days. I went on Amazon thinking that it would be the faster, I was wrong! I ended up receiving the wrong part so I did a Google search of the part number and this website THMotorsports came up in the list. I was skeptical shopping on the site because it was new to me but they had a competitive price and free shipping, not to mention PayPal for checkout. I called customer service and they gave me the information that I needed. It took me less than 6 minutes to complete the whole transaction! Then they had the package picked and out the door in a hurry! I will return! Thank You"