"Order number 12814. I ordered 3 brake kits 8/29/18. Two were shipped the next day. The third arrived 9/24/18. Called and emailed several times. At times no response to emails. Was given 4 different ship dates. I believe the third kit was not in stock but no one would tell me that. Finally I was told the last kit would ship from the manufacturer. Not shipped on the date I was told. So it only took 26 days for me to get. If I had known then what I know now I would have ordered elsewhere. Unreliable shipping times. Poor communication. Frustrating to deal with. "
"The full exhaut was not not delivered only the back "
"I called many times to hear 30+ minutes of elevator music and speak to noone, then wrote those request tickets THMotorsports wants you to fill out when their business hours are "closed", despite the fact that the times I called were within normal business hours. Hmmm, interesting if I do say so myself. When I finally received a response from those tickets, they completely disregarded the fact that I did not want this product shipped to me, instead they want to ignore my request that clearly states
I DO NOT WANT THIS PRODUCT, and continue to ship the product which forces me to pay to have something returned that I don't want anymore. THM's customer service reps are trash!"
"Would buy from THMotorsports again fast shipping! "
"Cheapeat price for 986 Boxster H&R Sport Springs. Fast shipping straight from manufacturer. I will be using THM again. Thanks."
"Ordered a radiator and it was shipped the very next day. Arrived within two days thank you!"
"Best price I found for struts on my Mercedes....."
"Helped me with a few questions in regards to a product. Shipped same day and arriving next day! "
"Very disappointed in my first dealings with THMotorsports. I ordered a Splitter for my S2000 on August 30th after a Semi blew a tire and destroyed my previous lip. Order process was easy and shortly after I ordered received and email stating it would be a few days before my order shipped. I responded to clarify and was told 3-4 days. I waited until August 12th and finally after not receiving my order or an email from the company, sent a request to find out what was going on. After another day I received an email saying it is expected to be ready to ship by the 24th. After speaking to 2 different individuals at the company, I was told that they take no responsibility for not following up with me and in no way will compensate me for losing a month waiting on an order that originally was to ship in 3-4 days. I have canceled my order and I caution you against ordering from them even if the price seems good because customer service is the last thing you can expect to receive ."
"The Website was user friendly. All the parts I was looking for was easy to find. The prices are excellent! Although I haven't received the rotors and break pads, they said it will take three days to ship out but they shipped out the parts in two days. Payment was super simply to navigate. Definitely recommend THMotorsports to anyone looking for auto parts. Thanks for the great service! "
"I ordered my brake pads yesterday and they arrived TODAY!!! They dropped shipped from a closer location but that is beyond amazing, no one else had the pads cheaper. I'll be buying more store from here in the future! Thanks THMotorsports!!"
"ordering was easy and shipping was fast."
"By far the cheapest and best shipping options available. Awesome communication and even offered a discount since my material was hanging out in my cart for a day.
Killer company. Hoping once my material gets here it’s in tip top shape. "
"The quick shipping and communication has been phenomenal. The prices also beat the rest i had recently looked at. Highly recommend "
"The staff pointed me in the right direction for coilovers for my 2007 Acura TL. BC Racing BR."