"The power bank I ordered from this company works wonderfully. Its performance has surpassed some of the power banks I have owned from more well known companies. It charges my phone quickly and because of to this I take on all trips. I would definitely purchase another. "

"Awesome product and awesome customer service! Couldn't be happier with the product and service I received. I ordered an Icon Speaker and it sounds awesome. I was really blown away with the sound quality coming from this little speaker. I will definitely be ordering more. I called customer service to get an idea about the size of the speaker and they were very helpful and knowledgeable. I would've given my experience higher than 5 stars but 5 is the highest rating here. Thanks again for the excellent product and service!"

"I ordered a waterproof shower speaker through them and I recently lost the charging USB cable. Their staff helped me to figure out what type of USB cable was needed.

Update- The wonderful staff send me a replacement free of charge. Now that is what I call customer service. "

"Lightning cable worked for just a couple of weeks, then just stopped working."

"My headset stopped charging. I contacted the company and they are sending me a new headset. YES!! I'm so happy!!"

"Regina is the best customer service rep there is!
I had a small problem with my order, and she fixed it, and sent me the new tracking number.
This is how customer service should be.
Thanks
Regina"

"Ordered a pair of earbuds a few months ago and I remember it took more than 2 weeks to ship. Unfortunately the buds only lasted about a month before one of the earpieces went silent. I keep contacting them for replacements without any answer. I just saw the box sitting on a counter now and decided to search toccs andI see that the only times they contact a buyer is when they post reviews, so here's mine. The buds were decent sound quality while they worked, but this company's customer support is pretty lacking."

"Had a problem with the 10 foot iPhone 6 cable. Had no problems contacting support and resolving the issue. They sent me a replacement at no charge."

" Recently I had the good fortune of being assisted by a very capable Imelda Zavala. My inquiry was regarding some glitches I encountered when I tried to order online. Imelda responded very quickly and thoroughly, and she solved my problems! Kudos to her. I really appreciated her help!"

"Very satisfying help. My issue wa resolved within minutes! thank you guys! :)"

"Regina Dinkins delivered positively stellar service! Regina not only responded promptly to my email request for assistance, she went above and beyond to the nth degree to accommodate the inconvenience I'd incurred with my order! She should be held as the finest example of excellent customer service!"

"Purchased a TOCC's bluetooth headset and started having issues with it so I contacted TOCC's customer service chatted with them explaining my dilemma and within minutes it was replaced. Great customer service keep up the great service."

"Great customer service. Kenneth was very helpful. I really didn't think I was going to get this issue resolved that quickly. Thank you. I will recommend TOCCs to everyone I know. There product and customer service are amazing. "

"I ordered the TOCCs FeatherBuds off StackSocial and they were supposed to ship within 2-3 weeks. About six weeks went by and they still hadn't come. I contacted "them" and spoke to Imelda who was very friendly and helpful. She sent a pair of (Priority Mail) headphones and I received my FeatherBuds on the next business day, but a few days later received another pair. I realized the first pair had finally shipped and then the priority mail pair came. I contacted her to tell her and she said it was fine to keep them both.

READ THIS: If you need to contact them talk to Imelda! ****@**** she is the way to go if you need customer support!"

"Customer service very quickly handled my problem during the online chat/help! "