"It was perfect like Talbot’s clothes!"

"The call was okay but your on line ordering can be difficult. It's slow and doesn't return to the place you were making it necessary to constantly begin at the start of a section. It's irritating when you spend a lot of wasted time. I've shopped at Talbots since 1985 and will continue to prefer your merchandise. You have progressed thru the various stages of my life. Thank you."

"I'm very pleased with Talbots!"

"I couldn’t get my rewards to work. She was amazing and did everything to help me and then some."

"My representative was excellent. Listened and help with my order. Prefer personal contact."

"I called when I wasn’t able to use a Talbots gift card online. The person to whom I spoke took my order by phone and applied the gift are amount to the order. I appreciate her assistance. I would like to add that in the past I have had difficulty using Talbots rewards online and resorted to placing my order on the phone with a Talbots employee. Every person to whom I spoke was very helpful."

"Was not able to complete my online order using my Talbots credit card- associate etremely helpful and placed the order for me and let me know I needed to call bank and ensure that my account had not been closed out."

"Adal was my CS rep. He was phenomenally patient and ensured all my issues were resolved. It was a pleasure getting the needed support and response to my issue."

"Customer service representative was one of the best"

"Phone call was great and I had no issues at all."

"Completely satisfied with help I received as I had trouble trying to place order on line. The item was ordered for me and he explained to me what I needed to do next time when ordering on line."

"It was a pleasant experience and I was completely satisfied."

"The phone help I received was excellent considering the bedlam in the call center. I had to ask her to repeat many things because of the background noise and her accent."

"As it turns out, I received your catalog too late as the color of the top I ordered was sold out, and there was no acknowledgment of whether or not it might be available again."

"It took a few minutes to get through to a representative, but once I spoke with Johan the experience was excellent. It is unfortunate that there were problems with the last 2 orders placed. One item (belt) was ordered by the rep in the wrong size. The second order (belt) was received dafective. Hopefully, the third belt will arrive the proper size and in perfect condition. Imporove quality control, please."