"I placed an order and in checking I noticed the o"

"Talbots quality is not what it use to be and the styles are getting more frumpy."

"Your associate was patient, explained difference between “ps, s, I had forgotten ."

"The representative was extraordinary in all areas. It is one of the reasons I shop at Talbots. I miss being able to buy more items in the color black. Your use of offering black as diminished greatly over the years."

"Was able to place my order"

"I am usually satisfied with service I placed an ordered to be shipped Austin TX I cannot understand the man taking the order and wrong address put on the order It took 3 calls to attempt to correct issue The last two associates attempted to help and very polite Actually the original associate was polite but I could not understand him"

"I had questions about the extra points offered & they were answered so that I understood."

"I had your current catalog open in front of me, read the item number to the representative. She told me several times that there was no item with that number. Frustrating."

"One of the items I wanted to order had two different order numbers from a previous catalog to the most recent one. That at first caused confusion for the person on the phone who wanted to help me place my order."

"staff always helpful and informative"

"Phone order was great. But you closed your store near me and nearest Talbot is 35 miles. So I’ll look at other stores first now. Disappointing."

"The reason I called was that I was unable to get a $20 promotional code, that Talbots mailed me, to work on the site when trying to place an order. The agent made it right ."

"there was a probllem with the talbots website that day and I could not resent my password. It was the last day of the promotion, so I had to place my order on the phone. The Talbots representative was very helpful."

"I wish you would get people in foreign countries who at least speak a minimum of English. The call centers are extremely loud and you can’t hear a word."

"After placing my order 3 times, due to your incompetent staff, I was notified that my order was canceled due to the item being out of stock"