"Called as the order placed in store indicated out of stock, however it appeared that I could order online. So called for clarification to determine if available. Issue is that I wanted the item to coordinate with my I store purchases for an upcoming trip."

"I did NOT receive an e-mail receipt and delivery information as promised. I do NOT have the item I requested. All I get from you is e-mail advertisements!"

"Pleasant. Helpful. No difficulty in understanding her."

"Phone experience was possitive.Not pleased at all with the new $2.99 charge for those of us who would prefer getting a paper statement through the mail!!!!"

"I placed an order and in checking I noticed the o"

"Talbots quality is not what it use to be and the styles are getting more frumpy."

"Your associate was patient, explained difference between “ps, s, I had forgotten ."

"The representative was extraordinary in all areas. It is one of the reasons I shop at Talbots. I miss being able to buy more items in the color black. Your use of offering black as diminished greatly over the years."

"Was able to place my order"

"I am usually satisfied with service I placed an ordered to be shipped Austin TX I cannot understand the man taking the order and wrong address put on the order It took 3 calls to attempt to correct issue The last two associates attempted to help and very polite Actually the original associate was polite but I could not understand him"

"I had questions about the extra points offered & they were answered so that I understood."

"I had your current catalog open in front of me, read the item number to the representative. She told me several times that there was no item with that number. Frustrating."

"One of the items I wanted to order had two different order numbers from a previous catalog to the most recent one. That at first caused confusion for the person on the phone who wanted to help me place my order."

"staff always helpful and informative"

"Phone order was great. But you closed your store near me and nearest Talbot is 35 miles. So I’ll look at other stores first now. Disappointing."