"I would like to start off by saying Jodi the customer service expert that took care of my concerns was excellent. His customer service skills exceeded any expectations I could have had. The live chat excellent idea and it's nice to know that there's somebody just on the other side and you don't have to wait hours for them to respond. Thanks for the awesome service and the awesome products will do business with you for years on end"

"Dog collar is garbage. Would never have fought if
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"I have ordered several things from Tanga and have been very happy with the quality and the delivery time. I have only had one problem with an iPhone that I ordered that was new and supposedly unlocked for all carriers. Turns out it was only useable with AT&T and Verizon. Tanga offered a full refund and free shipping back but I decided to keep the phone and chose a compatible carrier. Great job Tanga . . . keep the good deals coming!"

"I ordered a sterling silver necklace. It arrived when scheduled. Beautiful !!! Great price"

"I get coupons emailed to me for special occasions but every time I try to use them I get a “Not Valid” message..."

"I have shopped several times with Tanga. I can't recall any complaints. My only reservation is I am uncertain whether indeed I am paying the best price (lowest). Sometimes I feel I might be just buying frivolous items. If i purchased on more ocassions I would respond in a clearer way. Thank ou"

"I have ordered from tanga several times, always being very pleased. Most recently I ordered a fitness activity band with a heart rate moniter. Waited for processing and shipping as usual, and when the item arrived I could instantly spot it as a fake. This band had no heart rate sensor, and used a completely different app than what was stated on the website. Contacted customer service the same day the item arrived (7/15). Received a scripted response from Alyssa (csr) on 7/18, along with a link to a shipping label. Later received a text message from Aaron ( another csr) explained situation to him. Been waiting all day for a response from anyone at the company who will address the issue of false advertising of this product.

Tanga has made one very dissatisfied customer and so far customer support has beef medeocre at best.

One simple response of we are looking into your claims on this product and will either: a) change the item listing accordingly. Or b) we will exchange our mistake for the proper product. Would have solved all of this.

Update July 22nd:
Email received stating they are issuing me a full refund, however the product description has not been updated with the proper information.

Update 7/25

Item still being falsely advertised.

https://www.tanga.com/deals/6e9544706b8a/activity-band-smart-bracelet-white-led-light?internal_campaign=search&product_list_type=search&product_list_value=Activity+band+

Update 7/26

Tanga pulled item listing for the link I had posted. I still feel their reaction time was slow when it comes to protecting the consumers, but at least they did make an effort. "

"I had ordered several items from this company and pretty much got what I expected for the amount I paid.

Then I ordered two sets of bed sheets. One came as ordered, but the second was not the color or the type I ordered. I promptly notified them of their mistake.

The first thing they made me do was take a picture of the item they sent, with them saying they wanted to show the warehouse the mistake they made. This is pure BS, but I did as requested. They then sent me an email with instructions that my return had been authorized and they would email a shipping label. I received their email and inside they told me I had to ship it within a few day time frame, and it had to be received by them within 10 days. They would then issue me a refund within 72 hours.

I waited almost three weeks and emailed them I didn't receive the refund. It then took them 2 more days to respond and say they will issue the refund and I should see it in 24 hours to a week. Really? for a $20 item. They say thanks for supporting a small company. Well, I did, but never again. "

"When trying to process a return for wrong product good luck. You have to use email only. I have bee trying for 8 days of emails back and forth. "

"Order placed 02/23/2018. Item not shipped until 03/02/2018. Who knows when it will arrive! Tanga used to be a great place to shop. I have always had pleasant experiences with them but to take 7 days to ship an item then probably another 5 to 7 days to arrive is not bargain. Tanga, I am disappointed! This is most probably going to be my last purchase! So sad..."

"I've done a lot of ishopping, and developed a **** roster of places I won't deal with again. tanga is NOT on that list."

"For whatever reason the site wouldn't let me put my items in the cart but went back a couple hours later and worked fine. This is my first time ordering here so we will see how it turns out."

"Ipad 4. Grade b. Would buy again great price no scratches or dents for grade b. Works excellent "

"Great shopping experience for good products and good value

"

"Shopping for good quality at 70% off. The cust. srvs is quick acting and so polite. I've never been disappointed and have re-ordered for friends. Absolutely the best."