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Verified
5/5

2016-01-13

Perfect service

"I ordered the DAWGS boots. After receiving them QUICKLY, I ordered 3 more pair and got them within days!"

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Verified
5/5

2016-01-12

Prices are just unbelievable and unbeatable

"Just wow i got for my hubby and for myself a pair of beats bh dr dre for less than $80 for both including shipping."

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Verified
2/5

2016-01-12

"I ordered from Tanga and was pleased with how quickly my order arrived. The problem arose when I needed to exchange a defective product. Tanga was quick to provide me a response and an email address for the 3rd party they contracted thru to fulfill my purchase. I used the email address they provided and got a form email back from this 3rd party stating they are working on it. Yet how can anyone work on something if they don't actually contact me to see how to resolve the issue?? Days and days later with me sending follow up emails and still no response. I go back to tanga and ask for help with their vendor and no response from them either. Basically I am stuck with a defective product and nobody who wants to back what they sold me. I was highly disappointed in Tanga and their vendor. I shopped with Tanga because they were a new start up company but obviously have no desire to back their products. I deleted their app from my iPhone and won't be purchasing anything from them again. "

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Verified
1/5

2016-01-11

"I ordered Beats Headphones on November 30, 2015. I receive two pairs of Samsung Headphones on December 10, 2015. Emailed Tanga for this mistake. Tanga did not offer to send the correct product. They told me that I will be refunded when they receive the wrong headphones... Then I can order them again at the higher price. They sent a return shipping label and the headphones were received by Tanga on Dec 21, 2015. Today is Jan 11, 2016. Still have not see the refund to my credit card. Send a couple of emails already.. This company of 25 is really lacking in customer service. Don't buy!! Save yourself the hassle. "

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Verified
5/5

2016-01-10

"I ordered some comfort bras, but discovered that one of them had some stitching on the band that had come out. I e-mailed Tanga customer support right away. Within 2 business days they had refunded my PayPal account. I was very impressed and plan to order from them again."

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Verified
5/5

2016-01-09

"I was skeptical about not choosing the color. I took a chance based on price and free shipping. I'm glad I did. The color choice was perfect including the fit and quality. Thank you! "

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Verified
5/5

2016-01-09

"Great price with fast shipping !!!!!!!!!"

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Verified
5/5

2016-01-08

"I have been very satisfied with the products I have purchased and the speedy shipping. "

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Verified
5/5

2016-01-07

"Tanga has not disappointed me. I am very satisfied with their products, delivery times, and their overall services. They answer questions as well as ask when they have questions on how to service you. All products have been in great condition and I feel that I have received a great bargain. I have and will continue to recommend them to family and friends."

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Verified
1/5

2016-01-05

"I ordered beats in-ear headphones on Dec. 9 for a Christmas present. The package wasn't damaged in anyway but when we plugged them in they didn't work. According to the e-mail order I had 30 days to return them, on the website they are listed as a 15 day return. I can't find any phone number and haven't received an answer from my e-mail. Please be aware, it may look like a deal but it's not! So much money wasted, and a sad kid on Christmas.
"

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Rep reply posted 2016-01-10
A rep from Tanga, TangaMonkey, has responded:

“Hi there,

I'm so sorry about this! We do accept damaged items for 30 days and we have an extended policy around the holidays. I do see that your email was returned with return instructions. Can you check spam folders just to be sure the response isn't there? The email let you know that we can refund or resend once we get the defective items back.

We can always be reached via our support page https://www.tanga.com/support

Please let us know if there is anything we can do!”


Verified
5/5

2016-01-04

"I purchased a good product at an excellent price. However, I had a problem with my order (received different style than what I ordered). Tanga customer support was very friendly and helpful. They resolved the problem to my satisfaction. I really appreciate good customer service!"

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Verified
1/5

2016-01-03

"I placed an order on 2 items on December 9, 2015. I received one item without a problem. The second item was scheduled to be received between 12/19-12/29 but the order still hasn't even shipped yet. That's no phone number to contact customer service. I have sent them 3 emails with no response. I guess I just have to accept that I've lost my money.

I'll never order from TANGA again.

My advice to others is "order at your own risk".
"

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Rep reply posted 2016-01-10
A rep from Tanga, TangaMonkey, has responded:

“Hi there,

I'm sorry to hear about your recent experience with us! I do see that you were refunded for the missing item and your email was returned. I'm so sorry for the delay you experienced.

We hope that you'll give us another shot in the future!

Thanks
TangaKrista”


Verified
1/5

2016-01-02

"Ordered a 5-in-1 Spa Skin Care Cleansing System from Tanga as a Christmas gift for a family member. Not only did I receive it nearly a month later (ordered on December 8, received January 2) the box was bent and ripped. It would have been embarrassing to give this as a gift anyway. Customer service also is terrible. DO NOT LET THE CHEAP PRICES FOOL YOU!!! YOU GET THE QUALITY YOU PAY FOR!!!! All cheap and most likely from China. They did not have any information on my package for 3 weeks and told me I could not do a refund unless I had the item. Stay far away from this website!!!!!!!!!"

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Rep reply posted 2016-01-10
A rep from Tanga, TangaMonkey, has responded:

“Hi there,

I'm so sorry for the delay in getting this item out to you! I don't see another email letting us know you're item wasn't received in good order.

Please check your email as I've attempted to reconcile this issue for you!

We really do hope you'll give us another shot in the future!

-TangaKrista”


Verified
5/5

2016-01-01

"Great prices and great selection. Shipping was also much faster than anticipated."

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Verified
5/5

2016-01-01

"Hi my name is Danny and my overall experience with using tanga has been great, the time of shipment been a couple of days and the product has been outstanding, I would continue to purchase products from tanga and I am letting my friends know about this business that I've come across, so if you're thinking about trying this company on for size, be prepared to be wowed at the quick shipping service and the product that you order."

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