ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-10-10

"Tanga is a great place to get some of the best prices on items that you might not even know that you wanted. I have always received top drawer items with free or lower cost shipping. I highly recommend Tanga to everyone!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-10

"I've ordered several items from Tanga and have been pleased with each item. I received the items promptly and each was as advertised. I'm completely pleased with shopping at Tanga where I often find items that I don't find at other online shopping sites or at brick and mortar shopping stores. Good job, folks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-09

"I am making my 10th purchase from TANGA and have not been disappointed. Everything is as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-09

"Very satisfied with Tanga. The only problem is with the last order. The boy panties are very small for there size. I normally wear large so I ordered L-XL. They are so small only the smallest person could wear these."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-06

"I have ordered multiple times from this website from iphone cords to Jewelry. Everything I have received has been great and is exactly as represented on the site. Shipping is always fast as well.
I have had 1 item that had a minor flaw in it that I emailed customer service to inquire as to how the to return or exchange process would work....They immediately refunded my paypal account and told me I did not need to bother returning the item.
I have never had such great customer service!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-05

"Tanga is awesome! They keep forewarning that they are a small company and to be patient with orders, etc but I have to tell you they sure do respond promptly and make sure you are pleased . Maybe that is the trick; to be a small company because I have received better service from them then I have had with a bigger company. They take the time to help the customer. Thanks Tanga. I can't wait to see the deals of the day today! Keep it up!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-05

"Absolutely fantastic! Good, user friendly site, excellent prices and unbelievably good Customer Service ( when I needed to deal with return ). Have used them in a past and will use them in a future. Highly recommend to others!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-05

"Good quality stuff, shipped quickly at very reasonable prices and excellent
customer service. Very satisfied!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-10-03

"defective product would like to get instructions on returning order below"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-10-03

"TANGA SCAMMED ME! I WILL NEVER BUY FROM THEM NOR WILL I RECOMMEND THEM TO ANYONE!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2015-10-03
A rep from Tanga, TangaMonkey, has responded:

“Hi there dontbestupid123,

I'm so sorry about your recent experience with us. I can see that we had an item that was shipped and then stopped moving - sometimes items do get lost in the mail. Unfortunately, we had sold out of this item, so we could not replace the item. You were fully refunded for the item yesterday. I'm sorry we were unable to resend the missing item.

-TangaKrista”


Verified
5/5

2015-10-03

"I, just love the web sight it just pops up and you can scroll and look forever without loosing your page , or you can input what you are shopping for even if you do not see it on the page.
everything I purchase is delivered in three days or less and always free or minimum shipping.
I have been shopping Tanga over a year now, and love what they have to offer.
I have received free merchant dice even, you just pay the minimum shipping, and you can not get that service anywhere else. excellent customer service,,and a live chat. as well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-02

"Tanga does take some time to process as it is a smaller company, but this inconvenience is more than offset by their high quality products and excellent customer service. Had an issue with an order and the rep was quick to listen and refund. The ease of transaction definitely made me want to come back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-02

"I ordered an item from Tanga and received a completely different item than was pictured on their site. It also was of much less quality than what I expected. (This was not my first order with them - others were fine.) I emailed them and received an immediate response offering their apology and a full refund. After sending a bit more information and picture, they ended up taking the item off of their site. I also did not have to send the item back. They care about their customers!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-01

"I recently received an item that didn't work for us and had to return it. It is the first time I've done so and there were no problems doing so. I can't say that about all the companies I've sometimes made returns to. I'm sure others know what I mean.

There are so many items that I've ordered and been very pleased with. Because of the caliber of customer service and the quality of the products we never have a problem recommending this company to anyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-10-01

"My first order with this company and it has been a disaster. Product ordered on Sept 4th and tracking number sent a week later. Found out only the label was printed by them and the package could not be tracked online (DHL) since it never really shipped. Sent an email to support on 9/21 which they answered quickly stating my item has just shipped since they ran out of stock. 11 days later, no product and tracking no longer works online. I don't really think they scammed me on purpose, but not a professional way to run a business. They do not even list a phone number for contact, just email. Purchased from other similar companies in the past and never an incident. Shame, I would have been a repeat customer for them."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-10-03
A rep from Tanga, TangaMonkey, has responded:

“Hi NBA_Fan,

I'm so sorry about this! I can see that this item did not ship and we have since run out of stock. I can also see that you were fully refunded for the item yesterday. We hate when this happens and are working with our warehouse to improve the process so we don't see this again in the future.

We really hope you'll give us another shot!

Thanks,
TangaKrista”