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Verified
5/5

2015-12-07

"I've ordered around 5 rings from Tanga. They're all pretty good quality and a phenomenal price. Once, when I ordered two rings, one came in the wrong size. For personal reasons, I could not request an exchange within the return period, but instead tried three months later. Two days after my email, the replacement ring shipped and I received an apology email for the original order. I replied how impressed I was with the service and they asked me to write a review. I will definitely use Tanga in the future because of the reliable and prompt customer service."

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Verified
1/5

2015-12-05

"Sent my order to the wrong state"

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Verified
1/5

2015-12-05

"got notebook charge for over 12 hours .battery will not charge. Have to use elect. Cord to use it . it takes forever to start. plan to send back."

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Verified
5/5

2015-12-04

"Super fast shipping ... Impressive!!
Low prices!
"

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Verified
5/5

2015-12-04

"Great price! Great quality! Easy to navigate the site! "

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Verified
5/5

2015-12-04

"I am quite satisfied with the service and support you receive while shopping with Tanga. I have placed multiple orders and would have to say few as they may have been any issues I have had with my orders were addressed and or resolved promptly with all professionalism. The Tanganites are an awesome team to do business with. TangaBraedyn and TangaAlec keep up the good work. "

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Verified
5/5

2015-12-03

"Tanga is a great site to buy reasonably priced goods. I love their jewellery. They stand behind their products and customer service resolves problems immediately. I can heartily recommend Tanga."

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Verified
4/5

2015-12-02

"I received an item that was damaged, customer service issued a refund asap!! Sometimes shipping is slow, but its a small company. A1 customer service!!"

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Verified
5/5

2015-11-29

"This is the best kept secret or the best company - depending on your perspective! I placed a big order and have been thrilled with my items. I had one item not as expected, but the easy return and amazing customer service was above and beyond what I expected. Especially for an item that cost less than $10. Highly recommend!!!"

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Verified
5/5

2015-11-28

"My dog loves her new bed! I have been a customer of Tanga.com for many years. The team has been great! They are helpful, honest, friendly. Their bussiness model is what the bussiness should be. "

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Verified
5/5

2015-11-28

"I have achieved products satisfaction with TANGA as well as great customer service. Communication with the staff has been valuable and prompt in arriving at a beneficial solution without additional costs when items have to be returned. Thanks!"

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Verified
5/5

2015-11-26

"I ordered two pairs of Muk Luk slippers on November 20th. The order total for both pairs was under $24. The shipping was free. They arrived four days later and were exactly as pictured. Great value and experience!"

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Verified
5/5

2015-11-24

"An amazing company! They offer unique items at a great price and everything I have ordered has arrived quickly and is exactly as described on the website. I recently placed an order and then had to cancel it before it was shipped to me. I emailed them and within a few hours I had a response that my order would be cancelled and my payment refunded! Real people actually read my email and responded!! I will continue to shop with Tanga!!"

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Verified
4/5

2015-11-20

"A good place to get some different and unique items. I have had very good luck ordering from this company. A couple times there has been a problem with an order and they resolved it quickly and to my satisfaction. Only negative might be that it sometimes takes longer to get items than with other sites....not really a problem unless you're in a hurry. All in all, a very good company to order from."

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Verified
1/5

2015-11-19

"I cannot begin to express how dissatisfied that I am with Tanga.
I ordered 4 of their engraved initial birthstone necklaces. I was very excited to give them to my 4 girls.
I received the package and was very sad to see that they had only included 3 of the 4 necklaces. I wrote a message to customer support and told them that I would like them to send me the missing necklace. I pressed enter and within minutes I received a response saying that they were sorry about what happened and they issued a refund for the missing necklace.
I wrote them back and told them that I do not want a refund. I want the necklace. They told me that the refund was already started so I would have to get back on and order it again.
Of course when I got on, they were out of the necklace that I needed (I think that was prob why the necklace was not included in the first place).
They told me that they couldn't help me so I told them that I needed to return the other 3. I cannot give 3 of my girls a necklace and not the 4th girl.
They sent me a return label and told me once they receive the items, I will be issued a refund minus a 15% restocking fee! Really?!?! It was THEIR fault but they are charging me.....
They received the necklaces Monday November 9. It is now November 19 and I have not heard from them.. 10 days after they received my return, I have not received a refund.
"

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Rep reply posted 2015-11-20
A rep from Tanga, TangaMonkey, has responded:

“Hi there,

I am so sorry about your recent order with us! We have taken care of that full refund for you. I've sent you an email from our site with more details. We are very sorry about this and do hope you'll give us another chance!

-TangaKrista”