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Verified
5/5

2015-01-08

"I love shopping with Tanga. There are always great finds at fabulous prices and the shipping is quick and affordable. "

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Verified
5/5

2015-01-08

"I received the hooded fleece-lined jacket for my husband very quickly and he loves it. Excellent quality and service.
"

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Verified
5/5

2015-01-08

"i have been a customer of Tanga for a while now and i am very satisfied with the company, it's products and service.
Overall this is a great company to do business with.
"

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Verified
5/5

2015-01-08

"Great site for shopping at bargaining prices! Daily deals always has interesting offers and definitely find a thing or two everyday. Did I mention all the items are at bargaining prices?

Now, the bad part. They SPAM you 2-4 emails a day with no way to cherry pick what I interested. I am sure I eventually will burn out and banish them to my junk folder permanently. Just keep it once a day if you don't provide customization.
"

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Verified
5/5

2015-01-07

"There are many websites out there competing for consumers dollars. Tanga has found the secret to any successful retail enterprise. Provide the customer with a pleasant shopping experience, great pricing, loyalty discounts, and tie everything up with stellar customer service. I have purchased several items from Tanga and each time the experience was better. They remind you that, due to their size, they are a customer focused company and they go out of their way to prove it. When I had a question about a product, it was answered promptly and often followed up to see if I was satisfied. Their website is easy to navigate, even for an old Luddite like me. Their sale notices are not overwhelming and they usually contain several bargains. Their pricing is very competitive, often times lower than several of their larger competitors. If I had to sum up the shopping experience at Tanga, I would say that it reminded me of shopping in an old general store (yes, I am that old), where you are greeted warmly, served well. and leave thinking you'd spent some time with a friend. They always say "Thank you" and the humor in their order acknowledgments and tracking notices always make me smile. "

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Verified
5/5

2015-01-06

"I've ordered from them 3 or 4 times now and it's been a good experience. I had a problem with 2 orders and they both responded and resolved it quickly. The products have all been great. The shipping is pretty quick as well."

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Verified
3/5

2015-01-06

"Ordered a pair of isotoner deerskin glove about a month ago, but received Costco brand kirkland glove. Contacted their customer service about the issue, was promised via email that they will research the issue. Two week later, and two follow up email I have received absolutely no response.

Update:
They have reached out to me today, and offered a gift certificate for the inconvenience.
"

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Verified
4/5

2015-01-03

"They do a great job! However having said that, they are quite aggressive with the many times a day email messages. Not sure how long I will put up with that!
Also, shipping is not as fast as some, but they are a small company!
"

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Verified
5/5

2015-01-03

"I am so impressed with this website and the people that make it such a success! I, or my husband have made several purchases in the last month and are totally hooked as loyal customers. The deals are incredible, good quality products, and fast shipping! ( it's amazing what a small business can accomplish!) I look forward to future deals and am definitely a very satisfied customer! :)

Thank you, Tanga team!!
Brittani Willey- Longwood, FL
"

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Verified
5/5

2015-01-03

"I am always happy with the prompt service I receive from tanga. My items are always shipped quickly. "

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Verified
5/5

2015-01-02

"I did most of Christmas shopping with this company and I have been very pleased with the price and product. The delivery of my orders have been timely and customer service is fast and friendly. I have recommend this sight to many people! "

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Verified
5/5

2015-01-01

"This was my first year ordering from Tanga and I trully loved it all my orders arrived in a timely manner and everything in good order.I will definately order from Tanga again. Thank You So Much.
P S I loved the low prices!!!
Laura Epperly
"

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Verified
1/5

2014-12-31

"Ordered items on 12/11 as Christmas gifts, have not gotten 4 out of 5 yet. They have no phone number, are not listed in the Chandler phone book and sent me some crappy 20% discount, like I'll ever shop there again. Reading the other reviews, it looks like all 21 employees went on Christmas Vacation the day after Thanksgiving. "

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Rep reply posted 2015-01-02
A rep from Tanga, TangaMonkey, has responded:

“Hello Genchur,

We are so very sorry for the trouble you've experienced! :( We hate that this has happened and feel awful you have been affected.

A few items in your order were delayed in shipment, I know how frustrating this can be and sincerely apologize for the inconvenience.

Our representative did get a full refund issued for the items that arrived late. These items have since been shipped and will arrive tomorrow according to the tracking information we have for these items. Please keep them on us! The coupon provided to you is yours to keep and will not expire until June 30, 2015.

We are primarily email based, so we cannot always get to the phone due to high volume inquiries. We will return voice mails in 24-48 hours in the order they are received via email. The best way to contact us is by following this link to our customer service department: https://www.tanga.com/support


We have sent you a separate email with more information for you, and look forward to your reply. If there is anything else, we can do for you in the meantime, please don't hesitate to let us know.

Thank you,
TangaLaura
Customer Service Manager”


Verified
4/5

2014-12-31

"I just LOVE Tanga for the prices and that this is a sort of "mom and pop" organization with just a small number of employees who have humanized their customer service to a degree that other companies could learn from.

I always LOVE their stuff, but the clothing does tend to run small in my experience. It seems to be random whether or not they pay return shipping in this case, which is puzzling. So, my only complaint would be that they put something like "runs small - order 2 sizes up" on the description of their clothing items which they are aware have issues....

Customer service is terrific, tho!
"

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Verified
5/5

2014-12-30

"Have made several purchases from Tanga, and the transactions are smooth, and communications from vendor quick and accurate. They are smaller than many Internet retailers, but that is what I like: if you have a question, you quickly get a human on the phone, and they have easy access to your information. This makes it much easier to provide support to their customers. They work harder for your business, and it is reflected on their website, and in their interactions with customers."

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