"I order from tanga and was very pleased. The product was ship at a decent time and arrived when it said it would. I would buy from tanga again, took about a week and couple days to get my stuff . "
"I love me some TANGA, I have bought several things from their website and know I am getting a great deal each time. "
"I like Tanga in that a lot of the items are practical and very well priced. But the Tanga Trash is a bate and switch...total trash and a waste of money. I won't fall for that again!"
"Customer service is awesome.
I am a new customer and had a question about my order. They responded quickly.
My order arrived in good condition and I will your Tanga again."
"This is an amazing place to go to with great deals. The sales are great and the even have shipping specials. Everyone should come here. They always answer my questions on my orders and have refunded me when my order was lost in the mail once. They have such a wide selection too. I love this place."
"Won't order from company again. Didn't let me know product was on back order until 10 days after order was placed. Then they shipped by pony express. Still don't have item when it was ordered on 10/22. Giving 1 star because there is not a 0 star option. "
“Hi there krgofrdm,
I'm so sorry to hear about your experience! I went ahead and looked up your order and information, and unfortunately I do not see any communication that you sent in to customer service, we would have loved to let you know more about your order!
With that being said, we would have let you know that we sent out an email regarding this item being delayed. We do allow for 5-10 business days for an item to be sent, and if that is not possible, we do send updates for our customers.
We're not perfect, we'll admit that! Thanks so much for your feedback, and we'll take that away and consider all the things said. For the future, we would love to hear from you in our customer service as well, we would love to help!
Thanks,
TangaAllison
Customer Service Manager”
"I saw the sale online as I was looking for a deal on bras for my wife. Because the description was not too detailed, I was prompted to write an email inquiring about the product. Not only did I have a response within 12 hours, the ordering of the product was simple. The ordering information said 10-12 days and within five days, my order had arrived. I was kept up to date on any updates with my order and thetracking information was easy to navigate. Being tthat we own a small business, it was aa no brainer to support another small company.
Thank you for your attention to detail."
"I would love to write. Review about my product but 1 it hasn't come yet and 2 it hasn't even shipped yet..... "
"I love looking at there deal's because you can always find something new to buy. They have great shipping fees, very fast and very reliable. "
"Just got the necklaces and there are beautiful. So simple and just what I need for my two fav girls.
Website was easy to use and I was updated throughout the process by email.
Will definitely use Tanga again.
Thank you!!"
"Everything I have ordered was great and the customer support was very helpful answering questions promptly!!
My new favorite place to buy gifts or just items for myself:-)"
"I have ordered a few items from Tanga. One seasonal item which I had ordered well in advance was not available when I needed it. They refunded my money and shipping charges. Most recently I ordered one item and when the package arrived there were two of the item inside. I contacted them to let them know and they responded that the bonus item is their gift to me. The quality of the merchandise seems to be decent."
"Took less than the specified time to ship, they seem to be really working on customer service, they give themselves time in case of a problem, overall a very good experience, wpuld buy from the again"
"I have ordered several things from Tanga and have been happy for the most part. Sometimes shipping can be a little slow but I try to take advantage of their free shipping so I really can't complain. Customer service is very responsive and they have handled any issues courteously and within an acceptable amount of time. On this particular order I received more than what I ordered and they simply said for me to keep it. Thanks Tanga."
"The leggings I was purchasing were supposed to be fleece lined but the leggings I received are just footless tights, not fleece whatsoever. Very unhappy with my purchase of "tights" when I thought I was receiving fleece lined leggings. Even the invoice in the package had a description of "fleece lined". Will not purchase from Tanga again. "
“Hi there tommyamy41,
I'm so sorry to hear this! I don't see that you've contacted our customer service about this issue. This sounds like we may have had a little error in shipping your item to you, you could have received the incorrect thing!
If you please contact us at www.tanga.com/support we would love to assist you and see if there is anything that we can do to help rectify the issue!
We look forward to helping you out!
Thanks,
TangaAllison
Customer Service Manager”
A rep from Tanga, TangaMonkey, has responded:
“Hi there Fatkidsluvcake,
I'm so sorry to hear about your less than satisfying experience with this product! I've gone ahead and sent you a private message regarding this, in hopes that we can work something out.
We really appreciate the feedback, we love to hear what our customers say because it helps us get better product! Thanks so much for taking the time to do that, and please look out for a message from me regarding this!
Thanks,
TangaAllison
Customer Service Manager”