"First and LAST time I shop at Tanga!! Ordered an item on 6/28/14. Allowed for the 5-10 business days and order still said "processing" so I emailed customer support on 7/14/14. and received the following:***********
Hello Customer, I do apologize for the delay on your order. Your order is shipping out later today or in the morning. You should receive your tracking information via email by Thursday or Friday. If you have any further questions please let me know.********Thank You, TangaVictoria
--------------------------------------------------------------------------------------
Well, that was a lie! I checked my email Thursday and Friday and received nothing. I requested another status update on Friday 7/18/14 and received this: We are refunding these items in your order #1A2B3C4F5GHIJ: (example order number)*****************We regret to inform you that this item is no longer in stock. You have been issued a full refund for this portion of your order. Please allow 24 to 48 business hours for it to show back up into your account. Although it may take up to 7 business days depending on your bank. We are very sorry for the inconvenience and appreciate your patronage.*************************
--------------------------------------------------------------------------------------
A total of 30 days will pass and I will not have my item or my refund. I have had better experiences ordering from CHINA for crying out loud!! With so many other places to shop I won't be looking at anything on their website ever again!"

"It was easy to order online, I got my package in a timely manner and am happy with the product."

"Tanga makes it possible for me to buy things I otherwise could not afford. Fun stuff, clothing, great for buying gifts! Smooth transactions. Never have had a problem!"

"I am really suprised at how Tanga's ecommerce works. Definitely their logistics is the weirdest process I have seen (and I work in logistics business as an IT/Functional expert) I ordered an item last week and got a tracking number the very next day. It has been 5 days and UPS has not received the item. I wanted to cancel the order since I do not need them any more. I am surprised that the Tanga team claims that they cannot cancel the order because it has been prepared for shipment. I would have normally accepted the item and tried to return if it was shipped that day or next. It has been 5 days and the order has not even left their warehouse. Why would a company provide a shipment tracker information if it did not intend to ship the item for 5 days. I am not sure if it wants to create an impression that it has shipped the item well before the promised date but this is the strangest shipment logic I have ever seen in my life of shopping online. To a customer you only send a tracking when it leaves the warehouse. If the item is ready for shipment and I had tried to cancel it, I could understand Tanga not being able to cancel the item. If keeping an item in the warehouse for 5 days without shipping is one thing, I cannot imagine what to say of a process where they cannot cancel an item when the item is not available with them or is not even being shipped in 6 days. I am very disappointed and it is really a shame how this whole thing works when I am actually paying for shipping... "

"I ordered a Peticure from Tanga. When I received it the shipping bag was torn. After inventorying the contents I found out the 20 extra filing bands were missing. I contacted TangaRobert in customer support. His response was " Please send us a picture of the damaged/incorrect item(s)" How do you take a picture of something missing was my response to him. He responded with "We simply requested a picture based on your word that the bag was ripped" I sent him a picture of the ripped bag. No response from Tanga. Do Not do business with this company they are a rip off. Buy it at Amazon were customer service means something."

"I ordered a hat (gift for one of my brothers) but I neglected to apply a coupon code of significant savings. The next day I noticed my oversight and contacted Tanga's customer service. Even though it was a weekend I received a professional and courteous reply in relatively no time and the discount was applied to my order after the purchase.

As a consumer, customer service can make or break my opinion of a company. In this instance I made a mistake when placing my order and Tanga (Holly) was quick to fix it. I have been on the other side when the company has made an error which is, of course, understandable. But it is how a company deals with and handles those mistakes that defines their philosophy of customer service and business practice. For me, darn near anything can be pardoned so long as the organization is respectful and courteous towards the consumer. In my experience Tanga excels at that."

"Tanga fits in my life primarily as a source for deeply discounted electronics accessories; with a large family, it's been nice to have enough extra chargers when someone pops in and needs to plug their phone in.

Most orders ship well within the 7-10 business days for processing. I've had one order in two years take the full processing time and it was a high-demand item (a Lifeproof phone case). When an item has sold out, the refund has been prompt.

(Full disclosure: I am a Tanga STU, which is their top loyalty rewards level.)"

"Overall a very good company to deal with. Savings is substantial. As long as you understand that there is a "reason" these products are available through a site like this, you will rarely be disappointed. I have been disappointed with a product before, and the folks at Tanga were great to deal with on the return. I obviously couldn't hold them responsible for the quality of the product's construction, and they quickly handled the return and replacement."

"Buyers Beware! Purchased item on July 2nd 2014. Two weeks later the item has not shipped and shows that it has not even been packaged in their warehouse. Contacted support to cancel the order and for a refund and they said they cannot do this even though they have not shipped the item yet. They use just canned replies, so I am not sure if a person even read my email. Completely unacceptable. Terrible customer service. Stay away.

Update 7/16: There is absolutely no misunderstanding in shipping times. Tanga took the money and did not ship the item in the required time frame. Here we are a day later and nothing has been shipped and the money have not been refunded. I have disputed the charges with PayPal."

"I purchased the "Slimming Massager" because it advertised that the electrode pads would help sore muscles. The instructions included didn't match the unit. It was totally useless. Did not stay activated for more than 2 minutes, instead of 15. Piece of junk!"

"Great deal! Fast shipping. I'm very pleased with my order"

"Tanga.com is a great place to find good quality items for way less than everywhere else. They have great products and excellent customer service. Will continue to shop there."

"I came across Tanga by accident. I placed my first order and received my item very quickly! I was given a discount for my next order and have already placed a second order. So far, I'm loving this company!"

"Ordered my Dawgs on a Monday and I had them on my feet by Friday. Easy ordering experience, low price and free shipping! Only wish I could order two different items in one transaction. First Tanga order of 3 this week...can't wait to see what else is coming!"

"Quality product. Arrived sooner than I thought it would. "