"I shop Tanga on a regular basis. Great Deals, Great merchandise, Great Shipping (free). On the rare occasion there is a problem, Tanga staff literally bend over backwards to make it right. Its an easy process.They don't make you jump thru hoops and make you furnish a birth certificate, proof of citizenship or give a pint of blood like most of the others. Their standard response is
"we are so sorry you have had a problem, we are refunding you account/credit card immediately". It's not their fault but they fix it immediately..AWESOME CUSTOMER SERVICE"
"I ordered (4) 12 piece sets of the Gotham pots & pans. I received them fairly quickly & am hoping my customers will be happy with the quality of these pots & pans.
I recently received an additional set of pots & pans and contacted Tanga about them. Imagine my surprise when they told me to keep them and consider them a gift from them! What a kind & generous company!
Thank you again very much,
Daryl Ramirez"
"I am glad I found Tanga. Got some neat Christmas gifts for the family. Made my second order a few days ago.
Thanks Tanga."
"In this day of age, it truly is rare to feel "heart feelings" in written communication. I have had 2 separate problems, but many emails with great emotional, caring support from Tanga. It's difficult dealing with the public (I know, I did for years)...many personalities to deal with...This is a small company (love it) and I cannot, repeat, CANNOT say enough about the caring personalities! Stay strong, Tanga, and again, thank you!
"
"Ordered something and it did not come in. Tanga made good on the order and refunded my money. I have bought from them many times and they have always been a good place to do business. "
"I have been very happy with my experience's of order's and shipping on this site. And customer service is great!"
"I placed an order and then waited and waited with next to no movement action being shown on my order. After, a while longer than that specified on the Tanga website I reached out to customer support about my order. They got back to me with options on what to do next, as I wanted the product that I ordered I decided to wait a bit longer while they tried to reach out to the supplier. They too got no response from the supplier then one day the items I ordered were in my mailbox, and the "tracking" information still showed nothing. The next morning I received communication from Tanga telling me that they had not been able to establish communication with the vendor and would I like a refund, I promptly replied telling them no need as the items had just shown up much much later than expected well over a month later I then decided to refresh the tracking and everything was filled in all on the same day like this thing moved at the speed of light (haha). Overall Tanga was awesome, well above and beyond that particular vendor not so much, but as I am honest I let Tanga know I had received the items and did not need a refund. I told the representative that I would leave a good review since they did more than they needed to to make sure this order was figured out."
"I have ordered many items and have been pleased with their customer service and products."
"Enjoy the variety & prices. One item was delivered the next day. One i can't seem to track. I'll know more later."
"Product quality is very good. You get what you ordered so carefully read the descriptions and look at the pictures closely and you won't be surprised. I have ordered electronics, stuff for the car, household and kitchen items and nearly all came within the promised shipping info. On the rare instances where the item was lost in shipment refund was made immediately to my credit card.
Its a pleasure doing business with these people and although you can't reach them by phone, they can receive eMails and texts and they respond very quickly to your questions."
"I ordered a nice set of the Gotham pots and pans. My order arrived quickly and I am very happy about the quality of the materials. I was surprised when I received an additional set the following day. I contacted Tanga and ask about returning them. I was delighted when they responded to my email and just told me I can keep them!
What other company would do that now and days? This was an $80 set of pans!
Thank you so much,
Don Hetherington
"
"The response is quick even though it is a holiday season. This is an amazing experience! I will surely go and re-order from your site."
"They are clear and to the point in what they sell. I strongly recommend this site."
"Tanga always has great products that I am looking for at great prices."
"I wanted to surprise folks with a good Christmas. The presents bought through Tanga let me get more for everyone with great quality and fast delivery"