"I placed an order, and began to be concerned as the shipping was taking longer than expected. It is the holiday season, and shipping is often impacted. I reached out to Customer Service and they were extremely helpful and compassionate. They did some research on my order, and offered to resend the product and even offered a refund. The good news is the order was received and the quality exceeded my expectation! I will definitely recommend Tee Public and won’t hesitate to order again. Job well done…. It’s Christmas and you have a new happy customer! "
"I thought I got a bad deal...but this company reached out to me....gave me some laundering tips, and is replacing the 3 T-shirts I ordered. Amazing service."
"My best friend, Vera, simply loved her presents in 2022 when I ordered 2 other t-shirts from your company! So much so that I decided to get her more after she gained a few lbs and they no longer fix. We both agreed that the quality of these tshirts are awesome! Great gift and great quality!"
"I had to exchange some item as I ordered the in correct colour and need to upsize on TShirt. I received a prompt reply, great customer service and Good Quality Apparel.
Very happy with my purchases.
Great to see a company that still holds old fashioned values. Well done guys.
I will be purchasing more in the future. "
"I ordered two items. Both arrived swiftly, together, and in perfect condition. The items were exactly as described, nice quality. I had made an error with the sizing of one. I e-mailed customer service, a couple of hours later I received a lovely reply, offering assistance with what I needed and more. Very impressed with the customer service."
"I was so impressed with the customer service I received when two of the tshirts I ordered were the wrong size. Two new tshirts in the right size were immediately sent mean they came in time for a special event. Correspondence was so quick and efficient. I didn't need to pay anything else out of pocket and I was also able to keep the original tshirts that were the wrong size."
"Great service response to an issue I had changing a shirt. Not just one person but 3, all contributing at different times. Nice to see things are joined up somewhere for once!
Brilliant thanks guys :)"
"I found just what I was looking for on Teepublic. I was looking for two different sweatshirts; One that said Bonfires and beers and the other campfires and cocktails. It was great to find them on the same site. I appreciated that you put actual people and their sizes wearing the sweatshirts. It made selecting a size easier. It’s great to know that shipping will not impact delivery in time for Christmas. I hope I am just thrilled once they arrive!"
"I have had two experiences now where the customer service has been second to none. Prompt, helpful, and they go above and beyond. I will continue to order from this site not only for the unique and great products, but because the customer service is outstanding. I actually ask the customer service rep for a survey to fill out so I could spread the word! "
"I ordered a hoodie and it was just very slightly too small for me. Gabriela was there to answer all my questions, quickly and professionally and get me into a new hoodie at no charge to me. Very impressed! A+ customer service"
"Helped ship my order faster so I could get it in time for the concert. Also love the style options "
"I have never had such amazing customer service. My issue was handled with such efficiency and the resolution exceeded my expectations. I will now be a customer here for life!"
"I ordered two shirts and one was a bit small, the other I changed my mind on the colour so they're sending new ones and not requiring me to send the other ones back! Very quick delivery too. Definitely will be ordering again "
"I had a fit problem and they responded in less than 24 hours and resolved the issue very quickly. They were very helpful. I’m definitely ordering from here again. It was really easy. As for the shirt itself - the material is very soft (that was their standard one). "
"I have nothing but POSITIVE things to say about TeePublic. I had made a mistake ordering the wrong size tee-shirts. I contacted customer service about how to proceed. They promptly responded and informed me that the correct size would be sent out. I offered to mail the incorrect shirts back to them and/or pay for the shipping on the correct ones that were being sent. I was told to either keep the incorrect size shirts or donate them! No additional fees! I will certainly pay this kind gesture forward! I am amazed at the quick service kindness and generosity of this company!
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