"I have ordered customized shirts and hoodies from this online store, many times in the last few years, and have always been very happy with the products. Recently, I made a purchase, and when the item arrived, there was a small line where the image did not seem to adhere to the fabric, almost as if a hair had gotten in the way of the ink. I contacted customer service, and in less than an hour, they completely refunded my order AND said I can keep the item (or donate it). They were super helpful and totally reinforced my high opinion of this online store. I recommend them completely!"