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Verified
4/5

2006-02-12

"This seller was great. The item was shipped out right away and the process of ordering was very simple. The product is great as well. I love the ATI Remote Wonder. It's a great product and has allowed me full control over both of the Mac computers with which I am using it. Althought it appears there are too many buttons, I still love it. And the price was simply amazing. The remote did not come with the installation cd which I thought was kind of weird, but I found the installer I needed in a 2mb file on the ATI site."

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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
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Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Verified
5/5

2006-02-03

"I had a great experience with TekGems. I emailed them about a product I wanted to purchase in bulk, they responded very quickly with a very reasonable bulk rate and a page in which to order the product directly. I placed the order which was delivered within a week. I couldn't have asked for a better experience purchasing an item online and will defiantly order from them again when the needed. They'll be the first place I check :)"

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Verified
5/5

2006-02-03

"Excellent Transaction. Fast Shipping great price, he was a few short of ordered qty and gave prompt communication and refund for shortage."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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Speed of web site
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Verified
5/5

2006-02-03

"They delivered what was promised and it worked. I would use them again."

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Verified
5/5

2006-02-01

"very satisfied with your service. The item I purchased was well packaged and arrive safe and sound."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-01-31

"super fast shipping and great e-mail contact throughout the entire process. And all this for a simple $2 heatsink retention bracket. Arrived in one day. Too bad I ruined my motherboard trying to get it on but can't know them for that."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-01-30

"Great Seller. I bought a rare PCMCIA HDD product
and was happy with the customer service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

Verified
5/5

2006-01-30

"Lowest cost (by far) for items ordered. Order filled and shipped promptly."

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Is consumer focused
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Verified
5/5

2006-01-29

"Fast and prompt. Great service. Item was correct and new."

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Verified
5/5

2006-01-29

"Super seller! item was received promptly. Item was in good shape and exactly what I wanted and needed."

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Overall quality of the company
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Verified
5/5

2006-01-29

"This was my second order, I received my order in 2 days. Unheard of 1 year warranty for a used product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-01-28

"Ultrafast shipping!!! Got an item after a week. Usually it takes 2-3 weeks to my country with other shops."

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Is trustworthy

Verified
5/5

2006-01-26

"Fast service, great feedback, and excellent prices. When I wanted a passive cooler for my northbridge, I didn't find it at my normal first shopping choices. I was a little hesitant to order from a company that I didn't know, but Tekgems did a great job. I'll buy from them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2006-01-26

"Very easy to purchase from. I knew the status of my order at all points. Cheap prices, too."

Detailed Review Benchmark + -
Overall quality of the company
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Verified
5/5

2006-01-25

"Tekgems was great. They processed my order immediately and had me up and running in a very short amount of time. I will definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability