"The items were as described and shipped quickly. I looked for this particular style of heatsink retainer bracked but could not locate them until I searched and found TekGems. I **had** to find the proper replacement because I had ordered another type of bracket, which did not work properly. When I ordered the other bracket with the underside brace, I was not aware that it would not work with this particular mothereboard. This bracket from TekGems was a perfect fit and installed easily. The original bracket was the push-pin retention and only this type would work. My client was happy and I was happy. "
"Order was delivered promptly and as described. Would use again."
"Rudest customer service in the world. Misleading bait and switch shipping tactics. Give these guys your credit card info at your own risk. I would never order from these losers again."
"I bought a hard drive enclosure for TekGems. The product arrived before promised. It was exactly what was advertised. I compared prices on vs. my local retailer and other internet sites. TekGems had the best price even with shipping."
"I've had a great experience with this store: I have ordered a digital clock on May 7 and received it within 4 days. It was packed in a strong cardboard box and it arrived in perfect condition, brand new and factory fresh - just as I expected. I would definitely shop there again."
"TekGems always sends me emails confirming my order, my payment and when my items are shipped: we get another confirmation from a real person that we can reply to should we have questions. Due to all of the problems we've had with other vendors for this particular product in the past; working with them has made it much easier. Thank you TekGems! "
"Serving On-Line Seniors has been purchasing from TekGems for the past year. The service has been above reproach. We have been using their Power Supplies, et-12432-pwr-ap480w and et-9792-pwr-ap400w, with great success. The prices are a 1/3 of retail and their quality and low-noise is comparable to the power supplies we purchase locally. We had a hard time finding a Pentium 4 Socket 478 Heatsink that originally helped us to locate TekGems. This is an inexpensive little piece of plastic that was impossible to locate until we opened TekGems and there it was, right on the front page! You know all the shipping details before you purchase and TekGems keeps you informed every step of the way. Shipping was fast! We service and help hundreds of seniors every year with their computers. The inexpensive sound and video cards we purchase thru TekGems are more than adequate for their needs. Instead of paying hundreds of dollars to the big retail shops we can assist seniors for a fraction of the cost. "
"Service was good for the most part. Shipment was delivered in a timely manner. My only complaint was the shipment tracking weblink sent to me was invalid and an email querying it went unanswered."
"Merchant did not respond to emails requesting order status. This was a problem in that the order ended up shipping order as two seperate shipments, one 5 days after the first, yet website showed all parts as having shipped at the same time. One email from the merchant indicating this would have cleared things up."
"I bought a USB camera from them, and it worked great. They had some of the fastest shipping i've ever seen. This is the first time I bought from them and will do so again. "
"Quick shipment, no complaints. Great price! I placed the order after finding them on Froogle.com they had the best price for an 802.11G usb adapter."
"I order a hdmi to dvi I cable. Which normaly runs $50 +SH. I got from them for $18, with SH included. The shipping was quick. Plug it in and it worked. I would buy from them again."
"I initially purchased the wrong product. I emailed the online support, my credit card was refuned immdiately and I was able to purchase the right product. I'm pretty happy with the experience."
"this site is a great place to buy computer products. i recived my pcmcia card and its great. they only shipped it by ups but since i had a p.o box they shipped it to me by usps. they didnt have to but they did. dont worry about this site its great. you can trust them. "
"I ordered a USB handset online and got it on time, but the handset had problem and the voice quality was really bad. I tried to contact the store by phone and email few times to return or exchange the USB handset, but I got no replied. I forced me to contact my credit card company to cancel the transaction."