"I have placed one order with TekGems for three items. Service was exceptionally good. Products were delivered rapidly. Packing was first rate. Web site provided me with details on all products and was easy to navigate."
"A++++++++++ Hard to find item, and you had it. Fantastic prices, Quick response and fast delivery.
You will hear from me again."
"Quick Shipment and competitive pricing. Would buy from again"
"Excellent pricing, excellent service, very prompt shipping, what could be better?"
"They were extremely quick with confirmation, shipping, and low in price. All around, a great experience with a minimum of fuss."
"Bad Merchant! VERY bad merchant! Beware!
Merchant has an address verification system which corrupted my address into a different address in a different zip code. The address constructed by their defective address verification system is unknown to me.
I did not notice the error created by their defective system until receipt of their emailed order confirmation. At this point, before they shipped my order, I immediately replied using the reply function of my email client. I advised merchant of its error. I asked merchant to correct its error.
Instead of correcting the error caused by their defective address verification system, merchant ignored my timely reply and corrective advice.
Later, when I advised merchant that I had not received the order, merchant politely told me that it had no record of my timely reply. It seems that the merchant disregards email replies to their email order confirmations.
Instead of taking responsibility for the error caused by their defective address verification system, the merchant politely suggested that I check at the unknown address created by their defective system. They politely said that I should check at the address to which I had the order sent, even when their defective address verification system had corrupted my address, creating the bogus address: all without clear notice to me.
That is, after merchant's defective address verification system created a bogus address, merchant politely took the position that I was responsible for their sending my order to the bogus address created by their defective address verification system.
Please note that several years ago I sustained traumatic brain damage. Because of this disabling injury, I cannot seek out unknwn addressees in different zip codes. This is why I purchased products via the web, rather then in a store.
If I had read reviews of this merchant before ordering from them, I would have noted that the merchant invariably blames all problems on the buyer. If I had read the reviews, I would not have purchased from this merchant whose practice is to shift all problems to the buyer.
Do not repeat my mistake!
Beware! This is a VERY bad merchant! Yes, they are polite, but VERY, VERY bad.
If your order encounters any problem--even a problem of the merchant's own creation--it seems that merchant will blame you the buyer, rather then fix the problem.
Beware! This is a VERY bad merchant."
"Called to check stock and quickly reached a knowledgeable person who verified stock. Placed orer online and received merchandise within days.
All aspects of this purchase were very pleasant and efficient."
"TekGems did a fantastic job. Ordering was easy, the price was great and the item was delivered in a timely manner."
"I'm from Namibia in Southern Africa and was very impressed with TekGem's service and prices. Normally because you are in Africa merchants think we have some sort of pest and don't really want to deal with us. But not these guys!! They were professional with their follow-ups and really delivered what they've promised."
"Excellent online store. Products are extremely competitively priced. Good communication throughout the transaction and quick despatch of item, even to overseas customers like myself. Will definately use again. "
"Amazing shipping, item was just as described. Very satisfied with the whole process"
"My order was processed and shipped quickly. I also wanted to add on to the order after it was place, the merchant quickly took care of it and sent me a confirmation email.
This is the first time I have ordered from TekGems and was very impress with the great service in this world of poor service."
"My Business Card dispenser is great and shipping timely."
"Super fast shipping. Great communication. Product as described. Best pricing on the net."
"Shipping happened a day later than promised on the phone, however the product was cheap and arrived quickly once shipped. I'd use them again, but not if I was in a real hurry."