"Ordered two pairs of tennis shoes. They arrived on time and fit perfectly."
"Delivery was fast. I appreciate the customer service support from Burt."
"Fast shipping, Good quality and good deal!!"
"Fast ship
nice item
Low price"
"I sent two pairs of shoes back b/c they didn't fit. There was no way on the website to initiate and give notice that the return/exchange took place.
This always gives a consumer an uneasy feeling as you don't get any understanding on when the exchange will take effect and how long it will take until (in my case) the new pairs of shoes arrives."
"The way to pick out racquets wasn’t as good as tennis warehouse and wasn’t as effective. Took a while to ship. "
"These Bolle Women's pleated tennis skirts are comfortable and stylish. I ordered three: white, black and navy. The white and navy skirts arrived in a few days. Hoping the navy skirt which is back ordered will be in stock."
"Seamless ordering and delivery "
"Firstly, I am returning the tennis bag. I felt misled by the product description as it did not clearly describe the amount of storage provided.
In speaking with a representative, it was clear that if I were to put 3 or only 2 rackets in the bag, there would not be sufficient storage. And that Tennis Express uses the manufacturers description rather than evaluating the item and provide a clear and accurate description.
And to top this off, i now need to pay return shipping."
"I purchased a pair of adidas Stella McCartney shoes from Tennis Express. I received a call from Tennis Express verifying the purchase because I had used a different shipping address than my billing. Which I am greatful, because of all of the financial crimes going on. Once I confirmed the purchase, they advised they would be shipped. The shoes fit perfect except for a small amount of slippage on the heel. I contacted them and they were very helpful in assisting me to correct the issue. I will continue to make all of my purchases through Tennis Express for their fast and helpful customer service. They really take pride in their company. "
"Shipping took a little long but over all satisfied with my purchase "
"Very satisfied with their website and service."
"Aside from ordering the wrong size (Nike's must run small), the shoes are Awesome! The return seems to be easy enough as well. Just waiting on the correct size replacements!!!"
"Arrived on time and I have been informed about my order every moment "
"I have demoed several racquets over the last couple of years, but nothing beat my old Wilson Triad, until I hit with the Babolat 2018. I was so excited I called Tennis Express from my car after I left the courts to get more information on how to get this racquet. The person I spoke with was very helpful. He gave me all the information about the strings and such. My next question was about how quickly I could get this racquet in my hands. He told me if I placed the order today by 2:00 I could possibly have it by Friday. So, after deciding that yes I was willing to spend a couple hundred dollars on a new stick I called back to place the order. It was this phone call that merited only a two star rating for my experience with Tennis Express. I was told by the person that answered the phone that I could NOT place an order for a racket until I returned the demos. I questioned his response so he put me on hold to speak with a manager. But, he came back with the same answer and said it was their "policy" to not allow an order to be placed until the demos are returned. I don't understand. And, I am disappointed."