"Remy at Tequipment.net went out of his way to help me while I was live chatting with him on the site about an item. The item normally takes 4 days to process at the manufacture's level but he took it to call them and ask if the item was in stock and if they could rush it out that day on Next day air. WOW!!! You don't find people willing to try to speed things up like that. Well Remy did not only try to get these items out in an hour, because it was late in the day, when it should take 4 days, he succeeded. My Boss had the items he needed the next day before noon.

Now if Remy could only call my boss and get him to ask for things 4 days earlier.

Tequipment.net did ask me to write this survey but only after I wrote them a personal thank you for the GREAT service. You don't find this high quality service anymore."

"WE RECEIVED OUR TESTERS IN A TIMELY FASHION & ARE PLEASE WITH THE EASE OF ORDER. THIS WAS AN URGENT NEED & IT KEPT OUR WORKFLOW GOING. WE LOOK TO DO MORE BUSINESS WITH TEQUIPMENT.NET"

"Prompt response and professional courtesy. This is such a smooth transaction I have ever seen from an internet store. Definitely a happy camper and will do business again in the near future. "

"This is the second time i made business with these guys, Everything fine!!! i deeply recomend it! Chat is on line all of the time. They solved every doubt i had. "

"I received a very good deal on the equipment I needed from the sales team. Sure there were some confusion involved due to a duplicate order and shipping restrictions but I had an overall positive experience."

"Fast and excellent support and product"

"Very good service and prompt delivery also the price was unbeatable from any other distributor."

"My comments to TEquipment regarding an RMA:

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First off, you put a smile on my face and have renewed my hope for U.S. based companies. Seriously.

I’ve spent years and years living and conducting business abroad and one of the things that strikes me most when I return to the greatest country in the world … the customer service. Frankly it just ****. From corner coffee shop to big business; 95% of the people I talk with and exchange emails with feel that THEY are doing me a favor by responding and even speaking with me. It doesn’t matter if the product they sold didn’t work out of the box, coffee was cold, or almost ripped my finger off because of improper assembly.

Thank you for taking the time to respond and explain the issue with partial shipments of that particular item. It makes sense.

Lastly, thank you for offering the $15 credit. It is not necessary. You’ve earned my continued business simply with your honest and prompt reply.

You would think I’m an old guy … with my complaints and customer service this and customer service that, I’m not. I’m just a guy who wants to be treated like I treat others. It sure seems like TEquipment has the right mindset and employee’s that feel the same way.
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"TE did a good job on my order, and shipped in a reasonable time. "

"Trying to be the good husband I ordered my wife a Fluke Ticktracer, but it wasn't the right one. I contacted Tequipment, talked to Stacie she was awesome and totally helped me out with the return. The customer service is excellent and I will definitely do business with Tequipment in the future."

"The product I ordered, a Fluke 289 DMM, was priced competitively, shipped quickly and delivered undamaged and on time. This is consistent with results I have gotten from tequipment.net on two previous orders."

"I ordered nozzles for our Hakko through hole solder remover Tequipment.net has them at a very reasonable price and shipped them in a timely way.
I will definitely be ordering from them in the future for our equipment needs.
"

"I recently ordered a three channel power supply through requirement.net and had a great experience. When I was ordering there was an issue online getting a promo code added, so I used the chat on their site and one of their sales reps was very helpful and even called me on the phone to help get all the details worked out. I'm very happy with the product and the support I received!"

"The support team at TEquipment got in touch with me to make sure there weren't any issues since I had my card held because of "suspicious activity." There was no issue, but having them contact me added a feeling of security. Even when I anticipated an issue with the shipping company and it didn't manifest they were still polite and prompt with their replies. The shipping was incredibly fast too, so even with any delays it is still better than most other online sellers.

I will certainly be placing my orders for high-end test equipment with them in the future. Looking at their catalog it is clear they only sell reliable products, their prices are good, and the customer service is impeccable."

"Have ordered from them twice and both times were great experiences. "