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Verified
5/5

2024-02-24

Excellent Service!!!!!

"I recently ordered two silver coins, less than $100,online. The next day i received a call making sure that i had not made a mistake on my order,i had! I mentioned that i needed to receive the coins within two days , as i was leaving .I was assured that they would make it happen . The point of this entry is that this Company took the time to check my order, make the corrections by actually making a phone call . I received the coins with time to spare , I have never dealt with this store before, but i am convinced of their honesty ,integrity,and professionalism . They went out of their way to get two silver coins to me ,I am sure they would do even more if the purchase was for hundreds or thousands of dollars! "

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Verified
2/5

2024-01-06

Times Change

"In the past, Texas precious metals has been a reliable source of reasonably priced silver coins, particularly monster boxes. Often, they offered the best pricing or close to it. Fast forward to 2024 and my how times have changed. Now current monster box pricing is $1700 +/- more than other reasonably priced US competitirs! That is a 13-14% premium, over similar US based precious metals sellers. As such, I have reluctantly transferred my business to dealers willing to charge reasonable premiums vs gouging clients with ridiculously large premiums. Saving almost 15% is a very material difference. Thats 15% more bullion a buyer would receive by using a different dealer. "

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Rep reply posted 2024-01-09
A rep from Texas Precious Metals, JOSH.B, has responded:

“Thank you for your valuable feedback. We do our best to try and stay competitive in the market, and we regularly check a list of our major competitors to ensure that we offer great pricing.

In the future, please let us know when you find a better price somewhere else so that we can do our best to match or beat that price for you. There are many dealers out there, and we would love to add this competitor to our watchlist.

To ask about price matching your next order, just call our trading desk at 361-594-3624 (ex 2) to speak with us about price matching.

We also must mention that it is common this time of year for some dealers to sell off some products at a loss to clear room for new product inventory in preparation for the new year’s coin releases. This can make December and January a great time for customers to find uncommon deals on precious metals, but it can make price matching difficult in some situations.

In this case, if you wouldn’t mind providing us the mint and year of the coins you purchased, and the name of the competitor who is beating our prices, we would love to get them added to our competitor watchlist.”


Verified
5/5

2021-04-22

Hassle free, the way it should be.

"Outstanding company, excellent service. Items are shipped in a timely manner and they make things right when things go wrong. Hassle free, the way it should be. Doing business with them is a pleasure. I look to them solely! "

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Verified
5/5

2021-03-14

Great.

"Received as promised. Great service"

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Verified
5/5

2021-03-11

Very Reliable

"Received my package. No problems. Very reliable!!! Very happy. "

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Verified
4/5

2021-03-06

Good service

"I like doing business with a Texas company. My only complaint is that you don’t take checks, as most other metals sellers do. "

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Verified
5/5

2021-03-05

Great Service

"I placed my order and they kept me informed on shipping and delivery. Just what I ordered."

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Verified
3/5

2021-03-05

Better late tha never

"All OK except product arrived late"

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Verified
5/5

2021-03-05

Shiny things in Texas

"TPM performed outstanding with the disaster we all went through the Texas freeze, power shutdowns and shipping nightmares.The staff always answered my emails and phone calls with concerns about my order. I will place another order soon .Thank you and God bless."

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Verified
5/5

2021-03-05

Reliable and Good Value

"I submitted my order just before the deep freeze hit Texas. Seller’s communication was great throughout. Considering all the adversity and circumstances beyond their control, I received my goods in a very reasonable timeframe. Product condition was as expected at a competitive price. Would not hesitate to use again. "

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Verified
5/5

2021-03-04

No fuss, great service

"Good prices, easy navigation and ordering, timely delivery. I don't want any fuss with my shopping and Texas Precious Metals delivers!"

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Verified
5/5

2021-03-04

Perfect service...

"TPM is the best to deal with. They have great prices, are easy to speak with on the phone, and quick shipping!"

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Verified
5/5

2021-03-04

This is the best place to buy precious metals.

"This is the only place my family buys precious metals. We have never had any issues. The product is always perfect, payment is easy and fast, shipping is always on time, and they have great service. Couldn’t ask for a better Texas based business."

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Verified
5/5

2021-03-04

"Come and take it!" Awesome

"Thanks for fetyjng me started! Easy process and I look forward to purchasing in person when we relocate to Shiner in 2022!"

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Verified
5/5

2021-03-04

Thumbs up.

"Very happy with my experience."

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