ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-06-04

Paid quickly and competitive prices

"Easy experience, paid quickly, good prices"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2019-06-04

Satisfied

"Easy to order. Received my book in a fairly timely manner. Communication throughout. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-06-04

customer service

"great experience with this service."


Verified
1/5

2019-06-03

VERY DISSATISFIED

"I sent in a majority of books that I spent a lot of money on to begin with. So I sent in my books for buyback to you all and I am disappointed. You all did not give me the buyback amount that was promised. And then you had the audacity to claim that one of my books was “counterfeit” when I can guarantee it was not. So you all scammed me to profit yourselves. And I sent an email to get an explanation and you all were very rude to me. If I could give a star below one, I would. You all have lost a very loyal customer from me, as I will never work with you all again. You scammed me of my money and kept my books in the process, when you should really send them back so I can get my well-deserves money from another more positive company. I am highly dissatisfied and will tell everyone not to use your buyback program. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-03

Simple and Easy

"Absolutely no hassle and the money was delivered as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-03

Quick payment

"I've resold to other buyers and TextbookRush always delivers quicker than others! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-06-03

Great experience

"Shipped my books to them and got the money in a week!! I highly recommend."


Verified
2/5

2019-06-02

Speed up your service!

"I sent back books to four different buy backs and yours was the slowest responses of all four. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-02

Excellent

"Sold another textbook and everything went smoothly. I highly recommend and will definitely be buying and selling from them again! "


Verified
5/5

2019-06-02

Fast

"Fast and paid the full price they quoted."


Verified
1/5

2019-06-01

Scam

"Received a buy back quote, mailed the book, when it was processed they no longer wanted to buy it and their policy is not to return the textbook "


Verified
1/5

2019-06-01

Fake book.

"No one contacted me about my buyback book possibly being fake. I purchased it from my school bookstore brand new.. it’s been two weeks and the issue is yet to be resolved."


Verified
5/5

2019-06-01

Textbook buyback

"Great service, fast turnaround time, from the time I sent my book, to the time I received my check!"


Verified
3/5

2019-05-31

Good but slow

"I sent in my books on May 9th and received payment on May 30. Longer than usual but there was a holiday. Otherwise, everything was smooth and they sent me back the one book that they didn’t accept. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2019-05-31

Terrible

"I still haven't received my check."