ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-05-30

Fast and reliable

"Shipping is fast, item was accurately described. Very happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-30

buy back

"My experience with textbook rush was awesome, I sold about 7 of my college books but they only expected 6 because one back has a little water damage at the top of the book which is still usable but I didn't receive the money for that book nor did I receive the book back. Overall I like the service, I wish I knew of them years ago to get rid of my books. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-30

Quick and easy

"Quick and easy. No problems at all"


Verified
4/5

2019-05-29

Decent payoff on some books

"Appreciate the quick response and how easy it was to send back my old college texts."


Verified
2/5

2019-05-29

Little to no communication

"I sent in a digital access code to textbook rush. Code was still hidden but plastic seals were broken. I sent the in and last I heard was that my package had been received but not opened. I just arrived back home today, a week after I sent the access code, to find that the access code had been returned to me. There was no communication or explanation. "


Verified
5/5

2019-05-29

Sold books back

"No problems, everything was smooth. Ive used them before ans was also pleased."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-29

Quick and easy

"Great experience, good payout, and fairly simple!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-29

Great!

"It was super easy and quick!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-29

Excellent

"Excellent. Excellent. Excellent. "


Verified
2/5

2019-05-28

Didn’t clarify on books or revive pay!

"I sent in two books one was a loose leaf and the other was bound. They only paid me for the bound book. In the comments It said loose leaf and unacceptable. The loose leaf book wasn’t even used, it was unwrapped but there were no markings or tears. They originally quoted me $45, it had the correct isbn. They didn’t send me the book back or pay me for it. Extremely frustrating "


Verified
1/5

2019-05-28

Don’t trust this company

"My textbook was mailed in perfect condition with no missing pages but when it arrived it was ripped up. I would buy the textbook for the money that I was suppose to get for it. The ripped page was a result of shipping and didn’t even have any information on it. Will not use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-28

Excellent Service

"I received fair price for my textbook, it was an easy online process, and the check was received promptly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-05-28

Great service

"I have always had great experience with this company."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-05-28

Fast service and great!

"They sent me the label and I easily mailed this off. The check came quickly as well. "


Verified
5/5

2019-05-27

Returned Textbooks

"The process was smooth and simple."