"My book was both delayed on being shipped and never received. I admit completely that I am at part to blame, as I entered the wrong house number on the delver to: section when ordering (I entered my daughters house instead of my own, bad habit, completely my fault). Once I realized my error I contacted @textbookrush.com to get the address changed. Their very short reply to from an email that you can't respond to was essentially, not our problem, contact @Fedex. I did so and was told by @Fedex the recipient of products cannot change the shipping address only the shipper can (again makes sense, shipping fraud, etc..) Re-contacted @textbookrush.com and same response, essentially, we can't help you. Reached back out to @texbookrush.com for some clarity as this had turned into a he-said-she-said moment with zero resolve.... no response. So now, I am out $65, with no book as my semester quickly comes to an end. This company should be taken off the Internet. Just horrible. "
"I never received the book I ordered and paid for. I even paid extra to get it right away. Then when I followed up after 2 weeks. They informed me that I should go elsewhere to find the book because they didn't know where it was. It has over 3 weeks and no refund."
"Book was in great condition for the price. Would buy from Textbook Rush again in a heartbeat. "
"Ordered a great book i was looking for and they delivered!!"
"Thank you so much! Yes the book was delivered. Ordered for my daughter. Easy check out. Was here before I knew it. "
"You had the textbook I needed and at a substantial discount to full retail. I think it was used but the condition was like new."
"Book arrived ahead of schedule! In great shape too!"
"Thankful for the easy shipping and hassle free payment."
"Book arrived on time and appearance is as promised"
"Thank you for the great service"
"Got my book fast! It was quick and easy "
"Quote was exact amount they paid for books, decent prices paid for used college books, easy to mail by fed ex for free. "
"Was great way to earn extra money with things we had laying around!"
"Everything was great no problems "
"Textbook rush makes their money with scams. I sent in textbooks brand new in wrapping from the bookstore at the university, and they opened the books, took the access codes out, marked the books as ‘damaged’ and sent them back to me. after countless attempts of talking to them all they know how to do is regurgitate their lies that the brand new books were without the requires materials yet they were factory wrapped. The only response they have is ‘we shipped the item back to you at cost’. i received the book back with a huge sticker that says damaged with 0 physical damage and rubberbands around the book. Run far far far away from this company. The other reviews back it up. LISTEN to the negatives. Its true! dont make the same mistake I did. "