ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2020-04-05

Essentially Theft

"I had a terrible experience! Most of the books were paid as promised. However, the most expensive buyback still has not been processed. In fact, they don't think it is a legitimate book. They said it will likely be seized and no money will be paid. It was a textbook I bought from Amazon and used through graduate school. Apparently this was possibility and disclosed in the fine print. I would highly recommend using a more reputable buyback company like Amazon Textbooks or Ecampus. If they are not going to pay the agreed upon buyback price, the book should be returned to me! Very dissatisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-04-04

Waste of time

"Says they will buy your books, you ship it and they say it’s “damaged”. Scam. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-04

I worried, but it was fine.

"After reading reviews from a lot of different buyback sites, I was nervous about this one (and all of them pretty much), but I shouldn't have been. I sent in two books, I was quoted an amount, received the check for that full amount with a quick turnaround and they were very quick to email and communicate the whole time. This was one of the three buyback sites I used, and they all were positive, same experience. Great way to get some money back from selling your books. "


Verified
5/5

2020-04-03

Great

"They paid us exactly what they said they would"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-04-03

"did not refund me when they cancelled my order. will not be using this site again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-02

Excellent Experience

"This was my first time using TextbookRush.com. I followed all of the instructions and had an excellent experience.e Updates were provided as my books progressed through the process and I received a check very quickly. I will definitely use again!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2020-04-01

Great company

"I've sold to TextbookRush on multiple occasions and every time has been above satisfactory."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-03-31

batting 1000.

"i'm so glad i found your site, i'm more than pleasantly surprised whenever i receive reading material from you..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2020-03-30

Consistency Matters

"I have had previously very good experiences with Textbookrush, but I now find them so unpredictable. In one order I had them take one book and reject another, and they were the EXACT same book. It is really just not worth the time and they effort to have buybacks summarily rejected on the most flimsy of reasoning. Until I feel like they have more consistency in their staff and/or policies I wouldn't waste the time and I wouldn't suggest any friends of family utilize them as a source for book or buybacks for fear that their time and money might be wasted as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-29

Quick and easy process

"Quick and easy process; I got a great price on textbooks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-01-06

Fast Turnaround

"I sent a package of books in via FedEx and received payment within 10 days. With the Chinese Communist Party virus wreaking havoc, I don't know if you'll experience the same fast processing and payment that I did, but I would suggest it's worth a try."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-29

Great Selling Experience

"As a first time seller on TextbookRush.com, I was pleasantly surprised with how easy the mobile app was to use, the speed at which my sell was processed and payment made, and the frequent updates. I'll definitely be using them again and highly recommend them. "


Verified
5/5

2020-03-26

Fast and Reliable

"Easy to get a quote. Quick to send my check! Accepted a lot of books, including some that other buyers would not. Very fair pricing/"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-03-26

Excellent

"Very prompt payment and a good price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-03-25

Truthful

"They delivered on their promise once the book was scanned into the warehouse."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges