"Ordered left fender 2017 mirage. Does not fit, all holes are incorrect place. Edges not trimed will not fit body. Painted it and totally not useable. "
"I ordered a white left side Nissan Sentra mirror and they gave me a black instead!!!!!! It took so long to arrive as well and they’re terrible at communicating! Please save yourself the trouble and don’t order from this site!"
"Do not order the Airtex E7153 lift pump you will not receive what you ordered and will cost you more time a money to ship it back."
"****@**** The only way that I finally got help was with this person, I would start by emailing him directly. It was like pulling teeth but I finally got the address to return my package
67 Whitson St.
Heampstead, Ny 11550
It took me over a week for someone, to respond, (a person, not just an automated response)
My experience was like everyone else, First the part that they said would fit my car did not, they have all kinds of excuses to tell you why it is your fault. I had to jump through so many hoops, to get the address. The most rediculous was that they needed my vin number to help me get a return. I was relentless and I wrote 12 emails to Kumar Movva Pradeep and it took over a month. My part was $102 and it cost me $34 to mail it back (THEY WILL NOT HELP YOU WITH THE COST OF RETURNING IT) But I finally got a refund. I hope that everyone with return issues writes to him directly, and skips the BS."
"Do not do business with these crooks!! Customer service is a call center in India, I ordered a part with 3 bolt flange they sent a 2 bolt I could have gotten for 1/2 price. Guaranteed delivery in 4 days it took 2.5 weeks. Installed part and will have to purchase correct 3 bolt . If it was possible to leave a negative rating it would be -200! "
"SCAMMERS!!! DO NOT BUY FROM THESE PEOPLE!!! THEY WILL TAKE YOUR MONEY AND YOU WILL NOT GET YOUR ITEM OR A REFUND!!! GO TO ANOTHER BUSINESS!!! "
"I ordered an Alternator from them and they send one that did not work. I attempted to call them as specified on their refund policy page. The number has been disconnected. I attempted to email them several times and no response. "
"Ordered a part on June 28th and as of a week later I have yet to receive an email stating the part has shipped or the item I ordered. Will definitely never order from them again!!"
"I used their "parts locator" to locate the correct rim for my 2017 Lincoln Continental Reserve. They showed me "this is your part" with only one option. so i purchased it, got it in the mail, and it was too small. I contacted them and was told "oh, the correct part you need is $230 more and we wont provide return shipping for that piece. you need to mail it back at your expense. "
Needless to say, this issue has been turned over to visa. NEVER SHOP AT THIS STORE. EVER. WOULD GIVE 0/5 STARS IF POSSIBLE"
"These people sent me the wrong item . And said it’s what I ordered ! No I clearly wouldn’t order a part not made for my car . And they refuse to send me the address to ship it back which I have to pay for to never get a refund , DO NOT BUY FROM here ! Take your business to amazon or anywhere else ! They are part of LKQ , a damn junk yard that they sell damaged or used parts anyway. No good !"
"I received my product broken and unusable on a Friday. Can't get a refund or replacement. Just a couple guys wanting to argue that somehow I am the problem and do not deserve a refund. The part received was poorly made from Taiwan and likely broke before it even got in the United States. They are in it for a quick buck not any long sustaining customer base. Buyer Beware. "
"I recently ordered a 99 Camry Toyota bumper, and it turns out that all there contact information is fake, bunch of **** scam artist that want your money. Also, I found out that the lying MFS keep sending me to different “freight” companies saying my part is getting misplaced, the part came from this city, oh we can’t deliver today. It’s all a scam, never got the part, don’t order from this company and don’t learn the hard way, always do your research on a company first no matter how legit they look. Good luck to you all. "
"My son wrecked his 2005 CR-V and so I placed 3 separate orders from theautopartsshop.com. After placing my order I noticed that I didn't get a confirmation email right away so I started googling reviews on this website. I was terrified by the reviews that I saw. I didn't say a word to my husband because I didn't want him to get mad that I was trying to buy the car parts at a discounted price and may have just gotten ripped off. The next day I received a confirmation email with a tracking button. When I clicked the tracking button, there was no tracking information on the shipping site. I was still a bit worried. The second day after ordering I received a text from the freight company wanting to schedule delivery. I felt much better at this point. The freight driver was not only there when he said he would be, he was early. I was AMAZED!!! I WOULD DEFINITELY ORDER FROM THIS COMPANY AGAIN. Their prices were great and shipping was fast and delivered when it was supposed to be. A++++ "
"I ordered a front bumper for a 2002 GMC Envoy on August 29th,2019. I paid $115.63 for this part. I never received an email confirming that my part was shipped, I never received a call from this company confirming my part was shipped. I emailed this company September 11th, 2019 and they never responded to my email. I also called this company and they never returned my call. I submitted a complaint to the BBB. PLEASE DO NOT PURCHASE FROM THIS COMPANY. THIS STPRY IS 100% TRUE. "
"They flase advertise. I recently bought fog light covers from them and on the add, not only do they have cover(s), but they out 2 fog light covers side by side. Anyone would think that they would be getting 2 fog light covers because on the title of the add they state that it's cover(s) not cover and they also put a picture of 2 fog light covers side by side. Terrible company don't buy anything from them. "