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Product & services pricing
3.91/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.86/5
Return/Replacement policy:
0.00/5


Verified
5/5

2025-03-01

Third order in three months

"Couldn't get the house done without RTA."


Verified
5/5

2025-02-19

Awesome purchase experience

"My designer, Kyla, made this such a smooth process. I felt like I had the support I needed in order to get the perfect cabinets for my kitchen. She had great ideas, feedback, and punctual responses. Looking forward to seeing how the cabinets looking in person!"

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Overall customer service
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Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you so much for your kind words! If you ever need anything or want to explore more design ideas with Kyla, we’re just a message away!”


Verified
5/5

2025-02-13

Good customer service

"Ivy and Kathryn were very helpful. "


Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team, we’re always here to help.”


Verified
5/5

2025-02-08

Great experience

"Great experience working with Karen, she was not afraid to tell me she didn't have an answer and was quick to seek help. I like that installed of getting false or misleading info. "

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Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“We truly appreciate your feedback! Providing exceptional service is our top priority, and we're so glad Karen could make your experience a positive one.”


Verified
5/5

2025-02-06

Love the sample

"Was easy to order the sample and it shipped quickly."


Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“Thanks for sharing your experience!”


Verified
5/5

2025-02-04

Great service and taking care of returning customers.

"Christine helped me with everything I needed. Great assistance from her on helping me with my order. Great products and will use in the near future for upcoming kitchen products."

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Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“Thanks for sharing your experience! It means a lot to know Christine made a difference, we’re always here if you need anything.”


Verified
4/5

2025-01-30

Very good communication

"This is our first time buying cabinets online. The RTA website works well and they give very detailed information with regards to order status, shipping confirmation etc. I would give RTA 5 stars on their performance. The cabinets are not the quality I was hoping for, I am remodeling a laundry room so these cabinets are ok but I would never order them for a kitchen. Every cabinet I received has some type of defect, from warped sides to areas without finishing, chips etc. Nothing I can't work with as many time it is on what I consider the back of the cabinet. Just a small assembly tip, have glue and clamps, without the large pipe clamps one cabinet would have been unusable due to warping of the side panel. Again will they work, yes, are they top quality, no. But if I was after top of the line cabinets I wouldn't be ordering online and assembling them myself. RTA though was great to work with."

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Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“We appreciate you taking the time to share your experience! Our team is always here to provide the best service possible. ”


Verified
5/5

2025-01-24

Travis was great

"Travis was able to review my design and provide recommendations. He was also a huge help when my order was placed and had delays. His follow up was great!!!"

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Designer
Overall customer service

Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you for your support! It’s our pleasure to assist you, and we’re so happy you had a positive experience with Travis. ”


Verified
5/5

2025-01-18

Customer Service Beyond Expecations

"I've been working with Elisabeth Hill on a kitchen design for quite some time. Her patience, timeliness, design, ideas, follow-up, and concern have proven to be a level of customer service that I feared no longer existed in the world. What's more, I've never had a better customer service experience in my life.

I can't speak more highly of her and my overall involvement with the RTA Store after a significantly large kitchen design and purchase. As I'm building and installing my cabinets now, her vision is coming to life, and it's beautiful.

Thank you!
"

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Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“Hi Chris! Your kind words made our day! Providing top-notch service is what we strive for, and we’re glad Elisabeth hit the mark. ”


Verified
4/5

2025-01-17

Discount

"Not sure why but my discount code didn’t work. "

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Rep reply posted 2025-02-27
A rep from The RTA Store, The_RTA_Store, has responded:

“We appreciate your feedback and are sorry for any trouble with your code! Please reach out so we can make things right.”


Verified
5/5

2025-01-07

Great price, great service, great cabinets

"I researched several online cabinet options and chose the RTA Store. I requested multiple door samples and they were shipped quickly. I dealt with Ryan when I was making my final selection, and he was very accommodating. I placed my order, and the delivery guy (who delivers cabinets for a living) said these cabinets were much heavier than the ones he usually delivers to new construction homes! I ordered the pre-assembled version of the Artisan Walnut Shaker Cabinet and when we opened the boxes, everything was solid construction, excellent condition, and look like super expensive cabinets! "

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Rep reply posted 2025-01-17
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you for your kind words and for recognizing Ryan! We hope you enjoy your new Artisan Walnut shaker cabinets!”


Verified
5/5

2025-01-03

Kitchen redo

"The system is easy to navigate, and door samples came fast "


Rep reply posted 2025-01-17
A rep from The RTA Store, The_RTA_Store, has responded:

“Your feedback means so much to us and inspires our team to keep delivering exceptional service. Thank you!”


Verified
5/5

2024-12-25

Service

"Easy to work with and the order was reviewed after it was placed. A few suggestions were made and order modified. "

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Rep reply posted 2025-01-17
A rep from The RTA Store, The_RTA_Store, has responded:

“We’re so glad we could assist you with your order! We hope you enjoy your new space and look forward to helping you again in the future.”


Verified
5/5

2024-12-12

Excellent customer service!

"Excellent customer service!"

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Rep reply posted 2025-01-17
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you for choosing us! We hope you love your new cabinets and look forward to assisting you with future projects. Enjoy your beautiful space!”


Verified
5/5

2024-12-07

Great Cabinets, Great Quality

"We purchased the Asheville cloud cabinets on our latest project and are really impressed by the quality. The selection and design process was very efficient and professional. Would definitely buy RTA Store on our next project and recommend to our network."

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Rep reply posted 2025-01-16
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you so much for your order, Matthew! We’re thrilled to have had the opportunity to work with you and bring your vision to life. We hope you absolutely love your new Asheville Cloud collection. If there’s anything more we can do for you, or if you have future projects in mind, we’d be delighted to help!”