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Product & services pricing
3.89/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.63/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-25

Service

"Easy to work with and the order was reviewed after it was placed. A few suggestions were made and order modified. "

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Verified
5/5

2024-12-12

Excellent customer service!

"Excellent customer service!"

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Verified
5/5

2024-12-07

Great Cabinets, Great Quality

"We purchased the Asheville cloud cabinets on our latest project and are really impressed by the quality. The selection and design process was very efficient and professional. Would definitely buy RTA Store on our next project and recommend to our network."

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Verified
5/5

2024-12-06

Kitchen Cabinets

"Christine was enormously helpful with my cabinet order. It made the choices easier"

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Verified
5/5

2024-12-05

Great experience!

"We had a great experience with The RTA Store and Christine P. was great to work with!"

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Designer
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Verified
5/5

2024-12-03

Brie was very helpful!

"Brie helped us with our design! She was thoughtful and she had great communication!"

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Designer
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Verified
5/5

2024-12-01

3rd time ordering with RTA

"This is the third time I have ordered cabinets thru RTA. I found their tutorials spot on for teaching me to put the cabinets together. I did find having a pneumatic stapler made the process easier because the staple went in deep enough. I found the design team helpful in confirming my design ideas and tweaking where necessary. The quality of the cabinets is great. All wood. The finish has held up for 3 years. Both sets were painted shaker options, one in white and one in off white. On my first order I had trouble with shipping and a pallet being lost and RTA replaced it for me. I did go through there claim process, but it went just fine. I followed there guidelines on inspecting the shipment against what I ordered immediately and inspecting the product in the boxes immediately and calling as soon as I realized I had the issue. I would buy again and I would recommend RTA."

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Designer
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Verified
5/5

2024-11-30

Very helpful and pleasan

"My designer was very helpful and responsive, went above and beyond to accommodate my needs and answer my questions. Very pleasant experience "

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Verified
4/5

2024-11-30

Some software issues

"Loved working with the tools, but had a time getting the appliances to load. Finally got them in."

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Verified
5/5

2024-11-29

High end design feel throughout the process

"Absolute fantastic experience! Fast responses to emails and quick corrections to the 3D renderings. Detailed plans make verifying orders simple. Took all the worries out about ordering cabinets online. Already putting together another order. Found my go to cabinet store, even though they are literally all the way across the country."

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Designer
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Verified
5/5

2024-11-25

Glad I found The RTA Store

"Chrissy and The RTA Store were a pleasure to work with. From verifying my layout, helping with a color choice and making sure my shopping cart had everything needed. I hope to have my new cabinets in a couple weeks and will let you know how it turns out."

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Rep reply posted 2024-12-02
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you so much for your kind words, Brian! We’re thrilled to hear you had a great experience with Chrissy. Your support and feedback mean the world to us, and we’re so glad we could meet your expectations. We look forward to serving you again soon!”


Verified
5/5

2024-11-20

Small job ...

"It was a small job. Crystal responded quickly and was very helpful. She made sure I had everything I needed "


Rep reply posted 2024-12-02
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you so much! We’re delighted you had a great experience with Crystal and truly appreciate your support. We look forward to serving you again!”


Verified
5/5

2024-11-19

Great cabinets

"I ordered several RTA cabinets on sale. The were shipped and delivered quickly. Well packaged with no damage. The written instructions are limited, but online assistance and videos are complete."


Rep reply posted 2024-12-02
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you for your review! We’re thrilled you had a great experience and we appreciate your feedback with how we present our instructions. If there’s ever anything we can do to make it even better, we’d love to hear your thoughts!”


Verified
5/5

2024-11-13

Chrissy is a rockstar

"Hey we didn't make it easy and Chrissy was happy to help out the whole time. Lots of good suggestions and able to find what we were looking for. She was very easy to reach."

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Rep reply posted 2024-12-02
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you! We’re thrilled you had a positive experience with Chrissy!”


Verified
5/5

2024-11-07

Awesome experience!

"Professional, courteous, patient, helpful, knowledgeable, friendly just a few words to describe the fantastic service we received from Debbie Poland our salesperson."

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Rep reply posted 2024-11-13
A rep from The RTA Store, The_RTA_Store, has responded:

“Thank you so much for your wonderful review! Your feedback means the world to us, and we’re so glad we could provide a great experience. Looking forward to welcoming you back!”