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Product & services pricing
3.86/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.61/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-06-16

Great Customer Service

"RTA customer service was very prompt in calling me and emailing me about items that were no longer available or on backorder. They are helpful and friendly"


Rep reply posted 2023-04-01
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2022-06-15

Great to deal with

"The RTA people are very helpful and make the design and ordering process easy."

Detailed Review Benchmark + -
Designer
Pricing of products and services
Overall customer service

Rep reply posted 2023-04-01
A rep from The RTA Store, rtastore, has responded:

“Don’t hesitate to reach out if you need anything else!”


Verified
5/5

2022-06-13

"I had complete confidence the RTA Design Specialist was providing us the best design, products and guidance. We are so happy with our new kitchen!"


Rep reply posted 2023-04-01
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Our design team will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2022-06-12

Fast Delivery

"I ordered on a Sunday and received my 6 cabinets on Thursday. The order was exactly what I expected. I especially appreciate the painting of the sides. I have ordered from others and had to purchase panels to finish exposed sides."


Rep reply posted 2023-04-01
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2022-06-07

Purse Closet

"Kristine was very helpful in designing my purse closet. The process was quick and efficient. It was easier than expected and less stressful than me trying to configure my closet at a big box store."


Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2022-06-02

Superior Customer Care

"My assigned designer did a great job showing me options and following up on my questions and comments. But what impressed me most was that when she was not available (after hours) another member of the team stepped in to help me. "


Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2022-06-01

Great quality cabinets

"Cabinets are well made and of very good quality. Customer service is responsive and helpful as well. I would definitely use them again with my other home. "

Detailed Review Benchmark + -
Designer
Overall customer service
Pricing of products and services

Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
4/5

2022-05-31

Good quality cabinets

"The cabinets arrived without issues. Assembly was fairly easy. One cabinet had no instructions (corner upper) so that I dried assembled sections before gluing and assembling. Corner base is strange that you can't order under parts with it, to make it easier to assemble and the wrong size base was included which we cut down to the correct size. Overall happy with the cabinets and would recommend to friends.
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”


Verified
5/5

2022-05-30

Awesome company

"Katrina from The RTA store is awesome. Very patient and understanding. It has been a pleasure working with her. "

Detailed Review Benchmark + -
Designer
Overall customer service
Pricing of products and services

Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Jessica will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2022-05-27

Awesome Experience

"The online shopping experience and design tools available made this super easy. The sample ordering and return process was also awesome."


Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2022-05-23

"Jessica was very professional and work with us to the end."

Detailed Review Benchmark + -
Designer
Overall customer service
Pricing of products and services

Verified
5/5

2022-05-21

returning customer

"excellent product and price ."


Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your repeat business, that is the best compliment you can give us! If you need anything else at all, don’t hesitate to reach out and we look forward to working with you again in the future :)”


Verified
5/5

2022-05-20

Great customer service !!

"RTA designed my kitchen at no charge. Then helped me order and explained everything very well. I don't have my cabinets yet so can only comment on customer service and design team. "

Detailed Review Benchmark + -
Designer
Overall customer service

Rep reply posted 2022-06-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2022-05-17

great help

"RTA Store was there to make all the corrections as needed no questions asked. they even allowed me to shop elsewhere nd come back to place the order."


Rep reply posted 2022-05-18
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2022-05-17

Super Cabinets

"great work by the designer that got our design done (with multiple changes) in a short time so we qualified for the discount"


Rep reply posted 2022-05-18
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”