"Delivered as expected quality cabinets great experience"
"Repeat customers should be given a bettor discount, like my 3rd order with you. also I just checked out and forgot i had points that could have been redeemed, can I redeem them now.???"
"Always helpful and fast shipping."
"The designers and customer service staff at RTA made purchasing our new cabinets ease. we are not in the contiguous US and need to utilize a freight forwarder and they have made the process seamless. I think we have spoken to half the people at RTA as we navigated our way though this process. Everyone of them has been helpful and courteous. "
"The designer I worked with was fantastic. It was great to see how my design will look before I ordered, and he helped me decide important design features."
"They had the style and color cabinets I was looking for. Their support staff was very helpful and fast responding. I have no complaints at this point and don’t expect any. Thank you for the support and a friendly transaction.."
"It would be nice if when paging back, it would go to last page up.
Design center does not have all types of cabinetry listed on your site. For example there are no 18"w x12"h x12"d cabinets or 30"w x 90"h x 24"d pantries."
"Designer was great through all my changes from initial design to changing everything when a big sales came up on better product,
"
"The process to design and ordering cabinets was smooth and easy. "
“Thank you for choosing us, we really appreciate your business and are glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”
"I started a MAJOR kitchen renovation pre-Covid and had been in a holding pattern for months - waiting for everything from appliances, materials, and labor to bring my vision of a dream kitchen to life. Enter RTA, and Quasia Brown, my designer who patiently put together not 1 or 2 renderings for me, but MANY. Each one looked better than the last and inspired me to change up details as I explained to her what my "sticking points" were. (Hint: I like symmetry or everything in "pairs"). She was able to create a rendition of a kitchen I could only achieve locally using a custom cabinet maker, no question. And, at about 1/3 the cost of written bids I had on hand! I placed my order on 03/21/22, and as things would have it, some cabinets in my order went on sale a few days later. I contacted Sales, explained my grievance, and received a response from Richelle Creelman (Phone & Live Chat Specialist) who promised to look into it for me. The next day, she was able to cancel my order, re-order everything, and refund $1,227.87 back to me. WHO DOES THAT ANYMORE?! I cannot say enough good things about The RTA Store, Design Specialist Quasia Brown I was blessed to work with, and Richelle Creelman in Customer Service. I'm referring anyone who asks about my kitchen renovation to The RTA Store. Trust the process, be patient, and pay attention to those emails!"
“Michele, thank you so much for your review and we are so beyond thrilled to hear you had a great experience with us! Quasia and Richelle will both be thrilled to hear that they were able to make your experience a great one. Don’t hesitate to reach out if you need anything else!”
"Brother bought cabinets from you and turned out very well. The designer I worked with was excellent. Now I just need to see how they go together and how they show up."
“Thank you so much for your review, we are excited for you to receive your order! Please let us know if you have any other questions!”
"Jason was truly a pleasure to work with. Debbie, one of the managers was very responsive and great to work with too. I appreciate the careful consideration Jason gave my ideas and requests, as well as his patience. I won't hesitate to recommend RTA Cabinets to others."
“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”
"Lara was very helpful and was a pleasure to work with"
“Thank you so much for your review, and we are so pleased to hear you had a great experience with your designer, Lara. Please let us know if you have any other questions!”
"The cabinets for my new laundry room arrived promptly and are indeed beautiful. The kickplates provided did not fit, or close the gap between cabinets and the assembly directions were so minimal that we had to search online (successfully, I might add!) to figure out how to put the drawers together, etc. "
“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”
"I worked with closet designer Kristine Clark. She was very patient and worked hard to make the perfect design"
“Thank you for using our free design service, we’re glad you found it helpful! Kristine will be thrilled to hear you had a great experience with her. If you need anything else at all, please don’t hesitate to reach out to us :)”
A rep from The RTA Store, rtastore, has responded:
“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”