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Product & services pricing
3.89/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
4.63/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-12-07

Great service!

"Really enjoyed working with Katie (designer). Website and the ability to save and review my cart were really great. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2020-12-07

Awesome online customer service

"Very quick and clear service"

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-09
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad we were able to help and if you need anything else at all, please let us know!”


Verified
5/5

2020-12-07

nice stuff

"Great experience. Great correspondance"

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2020-12-07

Designer responded quickly

"Virginia was fast to turn around designs when I had changes and very helpful and patient. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-09
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Virignia will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2020-12-07

Easy process

"Good prices, very nice quality, and very responsive to e-mail questions!"

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review! We’re thrilled you’re happy with the quality and pricing :) Let us know if you need anything else!”


Verified
5/5

2020-12-07

Gwyn is awesome!

"Gwyn took the time to help me understand my options and sort they the ordering process with a great design. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you for choosing us, we really appreciate your business and glad we were able to help with your remodel! If you need anything else, please don’t hesitate to reach out!”


Verified
4/5

2020-12-07

Jessica does a great job!

"I worked with Jessica and she was very patient and thorough with my design. This is the second time I have purchased from RTAStore. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your repeat business, that is the best compliment you can give us! If you need anything else at all, don’t hesitate to reach out and we look forward to working with you again in the future :)”


Verified
5/5

2020-12-07

Tiny House One Room Reno

"So far the experience has been great! Gwyneth, our designer, was a great listener and had so much patience during our design sessions. Can't wait to move on to the next stage.....delivery and installation!"

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your review, Gwyneth will be thrilled to hear she was helpful in your design process :) If you need anything else, please let us know!”


Verified
5/5

2020-12-07

Awsome

"Awsome service and prompt communication very thorough "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your order, we’re thrilled to hear you’re happy with the customer service you received. If you need anything else or have any other questions, please don’t hesitate to reach out!”


Verified
5/5

2020-12-07

Great Design Hel

"We had Remi as our designer and couldn't be more pleasured with her. She was incredibly professional and patient as we navigated the 1000s of changes to our kitchen design. This is the 4th time we've used TheRTAstore for kitchen remodels and recommend it to everyone who asks."

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you so much for your repeat business, that is the best compliment you can give us! If you need anything else at all, don’t hesitate to reach out and we look forward to working with you again in the future :)”


Verified
5/5

2020-12-06

Designers were GREAT!

"RTA was easy to work with and were very responsive. The designers were great, very knowledgeable and pleasant. "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful! If you need anything else at all, please don’t hesitate to reach out to us :)”


Verified
5/5

2020-12-06

Easy To Use

"Website and design tools where easy to use, the whole process was easy and enjoyable "


Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“We’re thrilled to hear you thought the website was easy to use, that’s one of our main goals - a user friendly website! Thank you so much for your review and for your business, we truly appreciate it!”


Verified
4/5

2020-12-06

Review

"Katie was good to work with and very responsive. Website could be a little clunky to navigate and the design software was a bit difficult to use."

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We're happy to hear Katie was easy to work with and responsive! If you had any trouble navigating the site, we're very sorry about that, a user friendly website is very important to us and something w're constantly working on so if there are specific things you think could be improved, please reach out to us directly at service@thertastore,com so we can take a look!”


Verified
5/5

2020-12-05

Cp803

"Vicky’s customer service was above and beyond "

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you for your review! We’re glad Vicky was able to help and if you need anything else at all, please let us know!”


Verified
5/5

2020-12-04

Wonderfully thorough experience!

"My designer Katie created an absolutely outstanding experience. She was very knowledgeable about all the questions I had and was very prompt with her responses. She made this entire process super easy from beginning to end. I couldn't recommend this enough. I'm so glad I decided to shop here and I'm looking forward to assembling the basement bar I've been dreaming of for years!!"

Detailed Review Benchmark + -
Designer

Rep reply posted 2020-12-07
A rep from The RTA Store, rtastore, has responded:

“Thank you for using our free design service, we’re glad you found it helpful and we'd love to see pictures of your completed bar! If you need anything else at all, please don’t hesitate to reach out to us :)”