"web site slow. need more details like inside draw dimensions. also, hard to know what cabinet series offer certain cabinet types, like Two draw vs. three. or pullout trash vs. trash accessory type."
"I've planned this DIY for over 5 years so I could have my dream Kitchen. I found this site online and compared it to many other companies. The more I looked, the better I liked what I saw. This is a big investment for me and I'm looking forward to sending pictures of my finished kitchen.
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"Literally everything about these cabinets is perfect. From the easy navigation of the site, to price, to the available pieces, to delivery and putting them together, everything was seamless. We had one damaged piece and RTA took care of it immediately. I am super impressed with the experience. I found the site by accident and am so glad I did."
"We have used RTA 3 times and we always great a great product and top notch service!"
"We were able to get out choice finish at an amazing price. No compromising. Can't wait to see it all put together."
"Experience good so far.
Aidan was particularly helpful with shipping details.
Only complaint so far is the chat pop up window is a constant annoyance. Using the ignore chat interface option did not stop the pop-up.
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"Would be useful if you tested user's web browser compatability early on. I had to exit and start over with another web browser. "
"Everything was great..product, service, etc. "
"Jessica was simply the best at working and reworking our design with us, getting us within budget without sacrificing kitchen appeal! She even took the time to verify if our initial beverage fridge appliance would allow enough air gap around the sides for the cabinet layout we wanted! Wonderful agent and great service at the perfect price point!"
“Dear James, thank you so much for your kind words. We are so glad that you had a great experience with Jessica and The RTA Store. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!”
"It took longer than expected to get connected with a kitchen designer, but all went very well after that. Very good working relationship and very helpful with question and design ideas and variations. Once the design was complete, the order was placed and shipped within a week. My cabinets were delivered within another week. I'm very satisfied with the whole process."
"We have used RTA multiple times for different projects. We are very satisfied every time. This time we had a few hiccups but nothing major. One cabinet was missing upon delivery, but they sent it in just a couple of days. A few panels had to be trimmed to fit, but overall still happy!"
"Would be nice to show close ups of construction quality."
"I purchased my kitchen and am thrilled with how it is turning out. The design service is THE BEST and ensures you have everything you need!"
"Teri Head has been fantastic to work with and very responsive"
"Debbie was amazing ....................... "
A rep from The RTA Store, The_RTA_Store, has responded:
“Your feedback is very important to us and we have passed this onto the appropriate teams to review!”