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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-11-15

"Loved it and it looked amazing on thank you!!"


Verified
1/5

2014-11-14

"Sizing wrong and when I tried to return it, it was all too hard.."


Verified
5/5

2014-11-14

"I purchased a size 2 and it is perfect fit. The train is a bit heavy and long so I'm getting it altered. Dress arrived in Melbourne Australia in under a week and it is very well made. The color is very close to the original. I can't wait to order another dress!!"


Verified
4/5

2014-11-14

"Fantastic service and prompt delivery.
Beautifully made dress. In future I would give more measurements so the dress did not have to be altered on arrival.
"


Verified
5/5

2014-11-14

"Very fast delivery. Dress was amazing and very like original celebrity dress. Ordered for a debs and my daughter won best dressed. "


Verified
5/5

2014-11-14

"The dress came in time, was beautifully made and exactly like the picture, highly recommend you won't be disappointed! "


Verified
3/5

2014-11-14

"The dress wasn't made properly at the top :/ otherwise the dress would look nice"


Verified
2/5

2014-11-14

"When the dress arrived it didn't resemble the dress shown online and didn't fit. We went to return it and they said it was too late to return as it had to be done within 7 days, way too quick a response time when you lead a busy life. Disappointed with the overall experience and it has put me off buying from The Celebrity Dresses. Lots of good places online that have better return policies so will be going to them in future."


Verified
2/5

2014-11-14

"The dress came on time but didn't look like the picture. The top half of my dress looked great but the crimples on the bottom half of my dress looked like i didn't own an iron and the lace near the slit looked like it was just stuck on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-14

"The dress was just as the picture, true to size . You are the best. Thank you"


Verified
4/5

2014-11-14

"The service was good, but they need to be able to get the dress out faster "


Verified
1/5

2014-11-13

"Will never ever shop here! The quality of the dress is horrible and after they ship and deliever the dress they have no interest in how satisfied you are. Made several attempts and until today have not heard from anyone nor has my credit card company. "


Verified
4/5

2014-11-13

"I requested the dress to be made with my custom measurements and asked if it could arrive within 4 weeks - while the dress arrived in under 3 weeks (thank you!) unfortunately it was much to big and much too long. Luckily because it came so early I had time to get it adjusted and I couldn't be happier with it - the quality of the material is superb and the colour is amazing! All up, thank you for a gorgeous, well-priced dress! "


Verified
1/5

2014-11-13

"I ordered a custom size dress from The Celebrity Dresses,
The dress is beautiful, don't get me wrong,
However it was made completely to the wrong sizes, I was asked to take photos of the dress with a measuring tape demonstrating this, which I did, to which they told me I was measuring wrong. I remeasured using word for word their guidelines, and even though you could blatantly see the dress was made to incorrect sizes, They refused to accept the dress for a return. I have been offered a $25 refund, which I still have not seen. I am extremely dissatisfied,as I now have a useless dress, and have wasted a lot of time, energy and money, when it would have been extremely simple for me to just return the dress. I understand their policy says you cannot return custom dresses, however this dress was made to the wrong measurements, and is therefore faulty. I don't see how this is my fault. I feel extremely cheated and tricked by The Celebrity Dresses.
"


Verified
4/5

2014-11-13

"dress looked good and fabric was lovely"