"Purchased from The Console Corner a (long) while back. Was a regular customer, atleast made a purchase every month. And all I can say is that they was SUPERB. But now they seem to really have flushed their standards down the drain. Started noticing a degradation in customer service the last time I ordered and apparently it has only gone downhill since then. But while I was a customer I was never dissatisfied and talked dearly about them."
"I placed an order for a Xecuter 2.6 CE LITE w/LPC Rebuild, and a XBOX Integrated Command Center on 6/16/06. It took them 2 weeks just to process and ship the order. I received the XBOX Integrated Command Center on 7/3/06 but have not received the Xecuter 2.6 that i purchased. I have tried contacting them repeatedly with no sucess. The website is down. The last email I got they are closed for revamping and all outstanding orders will be filled shortly. It is going on a month since my purchase. I have contacted the BBB of Ohio and filled a complaint. I told them I want a refund for the product that they charged me for but did not ship, but they do not reply. Stay away from this site. I know it is not a business and a residential home with no contact numbers. They have previous complaints with the BBB in that are. So stay away!"
"Wow... add me to the list of unsuspecting victims of this crummy site. I placed an order on April 11, 2006 for a candy pink nintendo DS. I got my confirmation and notification that it would be shipped the following Tuesday. After countless emails and reassurances that this item was on backorder and would be shipped the following week, I still have no product. I have told them that I was going to call the Better Business Bureau to no avail. Now the site is down and I can get no information (address or phone) to give to the BBB. My payment was taken out when the order was placed also. This is the worst experience I have had online EVER!!"
"Dont buy here dont waste your time and money, You will never recieve your order... Or you will get something different useless. Month later and still nothing, no answer on emails. "
"[quote]Merchants, A Warning about Fraud:
If you work for this company or are in any way affiliated with this company or any other company listed at ResellerRatings.com, do NOT submit a comment or evaluation. Through our automated and manual fraud checks, if we discover that you posted a fraudulent evaluation, your company will get blacklisted.
[/quote]
I'm really hoping pacotis is not affiliated with this store as he is the only person to put in a perfect review for this store.
I like everyone else has had the same re-peated issues with this "company". I ordered a Progressive Scan VGA Box from him on October 25th. After re-peated phone calls and e-mails going unanswered, I phoned the BBB. I have paid for USPS ExpressMail ($19.45) and haven't even received a tracking number as of yet.
The website now reflects the same phone number for both FAX and VOICE. I phoned information to get the Voice number and was told the company doesn't exist and when I asked who the number belongs to I was told no one.
When I phoned the Police Dept in Elyria I was told that 310 Alexis Drive isn't even a buisness, that it's a residence and that would confirm that it's a one-man opperation and not even a company!
I HIGHLY RECOMMEND AGAINST DOING BUISNESS WITH THIS COMPANY!"
"I put in a order with the Console Corner on 4/12/05.I got a e-mail on 4/20/05 saying order compleeted minus (black) X3 control panel for Xbox was on back order.They said it would be in the following monday and it would ship the 17th.One week and a half sill no control panel.I e-mailed them asking where it was.This is what they said > I apologize for the delays; we will check the notes on your order now. If we overlooked the backordered item, we will get it out for you tomorrow "
"I ordered a case Xtender kit and a Lik Sang smartjoy frag adapter (keyboard/mouse adapter for xbox). I received the Xtender and a handwritten invoice that said the smartjoy frag was on backorder. Since then my three phone messages and 5 emails to EVERY CONTACT EMAIL ADDRESS have gone unanswered. They refuse to ship me the product (or a similar product they now claim to have in stock) or to refund my $34+Shipping paid for the item never delivered. THIS COMPANY IS RUN BY A TROLL (trollhunters.com for information)."
"Before doing business with this company you should read these 2 websites:
OHIO BBB
http://www.cleveland.bbb.org/reports/newsearch2.asp?ID=1&ComID=0312000006001024
&
xbox-scene
http://forums.xbox-scene.com/index.php?showtopic=57763&hl=the+console+corner
It seems this company has more than a few problems.
I ordered a pre-moddifed xbox on 12/26/04.
On 12/27/04 their website stated they were closed for the holidays, but answering emails, and will return on 01/03/05.
On 12/29/04 i received a email that my order has been placed.
On 01/03/05 i received a email that stated my order was shipped.
For 2 days i checked www.usps.com to find out when my xbox should arrive. The tracking number came up invalid both times.
I emailed them back on 01/05/05 asking them to confirm the tracking number. I received the following message:
"We are out of the Xbox units & are waiting re-stock. That is your
assigned tracking & you will receive an email again once the unit is
shipped."
Up until that point there was nothing stated on their website or through any of the emails that they were out of stock. Currently i am waiting on a date they expect to receive more stock.
I understand that they can not please everyone, and i placed my order over the holidays, but before my order was placed, and they grabbed my money from PayPal, i should of been informed they were out of stock. When and if i ever receive my xbox i will never deal with this company again.
PS Don't be fooled by some of the positive replies for this company becasue it is members of the company that are leaving them.
**UPDATE**
On 01/26/05 will be one month since i placed my order and still no answer on a shipping date.
**UPDATE**
03/02/05
After 47 days of not getting anywhere and after at least 3 emails(during the last week) stating i would contact the Ohio BBB and paypal i finally did. 3 days later i received a FULL refund into my paypal account. To all that are having this problem i suggest you do the same. The SYSTEM works!"
"I have similar comments from other people. I ordered a Pelican G3 Pro Wireless controller from this store because the model that they were selling had a rumble feature and priced at $29.99. What I received was another Pelican wireless controller w/o rumble. This controller sells for $19.99 in stores. They substituted this one for the one that I ordered without my ok. I ended up calling the manufacturer who told that the unit was discontinued a year ago. So, I e-mailed Console Corner (because you can never get them to answer their phone and their mailbox is always full) and they replied to me to ship it back to them and they would send the correct one. We agreed that they would send me the Nintendo Wireless Wavebird instead since it is closer in price to what I was charged. So 3 weeks later, I still haven't received anything. Don't order ANYTHING from these guys! If I have a business trip near there soon, I'm going to pay these guys a visit. "
"I order a Compact Flash Cart 256MB from this site on Dec. 9 2004 and the next day (The 10) they gave me a confirmation number. On the 11 I check the confirmation number and it does not work. Same for the 12, 13, 14, until I email them on the 15 and tell them whats up about my package. Later at night, I recieve a email from them qoute
"Friday tracking was assigned to the order & sent to shipping. It ispossible shipping did not get the order out, as we are very busy with holiday orders. The item will arrive to you in 1-2 days.
Regards,
Tammy"
1-2 days my ass... I didn't recieve my package until the 22 of Dec and the shipping that they paid was $1.38 and they charged me 5.75 for shipping. Fucking fraud. Also, the product that came, wasn't the 256MB Compact Flash I order. It was a Flash Advance Ultra 256MB for GBA. So Email them and got this for a reply
"Kindly return items to the address below:
The Console Corner
310 Alexis Drive
Elyria, Ohio 44035
Please enclose a copy of this email with the exchange agreement we have
made, along with The following:
Your Email Address:_____________________________________________
Your Original Order Number:_______________________________________
Your Return Shipping Address (Type Below - BOLD & Clearly, as it is used
for the return label!)
Your Defective Item:_____________________________________________
Trouble with item:_______________________________________________
We apologize for the inconvenience, and will examine the units on
receipt. **All chips are tested upon receipt & if need be re-flashed
with the Cromwell Bios. If the unit was damaged by your installation,
or re-flashing methods, there will be a $15.00 repair fee to restore the
chip to it's factory condition. If your unit is found not to be
defective, you are responsible for all return shipping fee's, and will
be held until the return shipping fee's are paid.
**Please allow 7-10 days to receive your replacement.
**Your return will not be processed without your original order number.
Regards,
The Console Corner"
So my next email to them was F-U...I'm keeping it. I also file a complaint to Paypal."
"they are liars over the periods of delivery and no answer validates + of 1 month and J received anything and it do not do anything
TO BUY > http://www.lik-sang.com/news.php?artc=3495&likref=google_frag"
"I too ordered and received confirmation that my order shipped 11/22 and was provided a USPS tracking number that there is no record for. No reply to my email requests, nor have I been able to get thru on the phone. DO NOT ORDER FROM THESE GUYS! Will update if anything good or bad happens in the future."
"Got ship notice three weeks ago but no product as of yet. Will not answer emails / phone messages. Might have to count this one as a loss. Would have been better giving money away to a church or something.
Filed dispute with paypal and complaints with www.BBB.org and state attorney general www.ag.state.oh.us Both were very easy forms to fill out."
"I ordered a Nintendo DS from this company. They sent me an email stating that the product was shipped on 11/22/04 and gave me a tracking number. The number was checked via USPS and was found to be bogus.
I then called them, only to hear their answering machine say "MEMORY FULL" which told me they weren't taking care of other customer calls.
Next, I faxed them, requesting them to call me. No joy. I faxed again. No joy. I emailed again. This time, they said the Nintendo DS hadn't shipped yet; however, their first email said it shipped 11/22/04.
Next step, I emailed and threatened to contact the Ohio BBB. They responded and then threatened me with a 33% re-stocking fee - I NEVER EVEN GOT THE PRODUCT SHIPPED TO ME.
Now I am waiting to see what happens next. This has become the WORST online shopping experience OF MY ENTIRE LIFE.
DO NOT DO BUSINESS with these Charlatans. Why?
1. They lied to me about shipping the item when they didn't.
2. They threatened me with a 33% "re-stocking fee" on an order that wasn't even shipped let alone received.
YES! Steer CLEAR from "The Console Corner.""
"I recently purchased [http://www.the-console-corner.com/32awg__wires.htm] Kynar 30awg. Silver Oxide Wires and it arrived in less than a week with a surplus, of exactly 23, wires!
For only $2.99, the offer was a great deal. Pre-cut, pre-stripped insulated wire in your choice of 10 colors for less than $8 shipped."