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0.00/5


Verified
1/5

2004-11-19

"I would never order from this seller again. No where during the order process did it list that my item was out of stock. They sent me a delivery confirmation including a tracking number for an item that they never even shipped. Now a month later I have received the wrong item and to top it off the packaging was so sub-standard that the item they sent was visibly damaged. They are impossible to contact directly and apparently expect their customers to pay for their mistakes. I would never order from them again and I advise all consumers to do their best to stand up against vendors like this. They give online shopping a bad name."

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Verified
1/5

2004-11-17

"I too feel I have become the latest victim of "The Console Corner" (aka "The DreamCast Corner") at the site, "www.the-console-corner.com".

I ordered two (2) "Wireless Home Surveillance Cameras" at $44.99US each. Where are they???

This has been my first experience with this company, and it will be my LAST! I have been lied to several times over regarding my merchandise ($100US) I was immediately billed for, but still have not received (it is 3 MONTHS LATER).

My phone calls (answering machine, only) were not responded to, and my numerous email messages have ranged from messages of bogus shipping numbers ... stating it has been shipped ... the finally stating it was never shipped but backordered ... and finally ZERO responses at all.

This company is bogus and I recommend steering clear of "www.the-console-corner.com" at ALL COSTS! Ordered August 2004 ... no product nor contact November 2004.

BUYER BEWARE || BUYER BEWARE || BUYER BEWARE
"

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
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Verified
4/5

2004-11-10

".................................................."

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Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Making decisions on their own
N/A
Being knowledgeable
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Verified
1/5

2004-10-08

"WOW- I feel that I am the latest victim. After placing an order and receiving a couple confirmation emails, my order history from system-modz.com (The Console Corner) suddenly shows that I have never placed an order with them. My email attempts have been completely ignored.

This all happened right after my check was cashed- interesting. Needless to say I came across all this negative feedback AFTER I placed my order. Stay away from this guy. Am currently contacting the BBB and internet fraud division on the FBI.

Also, note that one of the only positive reviews posted is from "tammyfilipiak" - same last name as the store owner.

Any advice from someone who has been successful in getting a refund from here would be greatly appreciated.

Thanks.
"

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
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Web site being easy to use

Verified
1/5

2004-10-05

"[EDIT AND UPDATE]

Although I am still displeased with the shipping situation and the lack of contact, I was finally able to make contact on the telephone and spoke with Mr. Filipiak personally and the issue was resolved and my order was refunded immediately. He seemed friendly enough, and was quick to realize his company's errors in my order. Once you can get a hold of them, you can at least speak well with them.
"

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Is trustworthy
Is consumer focused
Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Verified
1/5

2004-09-28

"Uggghhh, what a bad experience.

I never recived any actual contact with the console corner, all my contact with them was through pay-pal's complaint department.

I ordered a Xenium Ice solderless kit on the 9th, and never recived an order confirmation email from them, and after 6 days still had no tracking number. It was time to call in pay-pal.

On the 19th paypal sent me an email stating that the consle corner claimed to have shipped my package, and they gave me the tracking number he provided. The tracking number was bogus, so i left the dispute open.

On the 25th, I received a package from TCC in the mail. I had finaly received my mod chip. I looked oved the padded envelope it came in. It was postmarked on the 23rd, well after he said it was shipped. Moreover, the actual shipping fee was $1.50, and he had charged me $5 for priority mail. which means he pocketed an extra $3.50.

Stay away from this guy.
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2004-09-23

"This is the worst e-merchant I've ever dealt with and I buy a lot on the internet. Kept totally in the dark about my order, refusal to answer emails. The tracking number they "sent" me doesn't exist.... I could go on and on.

DO NOT BUY FROM THIS COMPANY
"

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Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-09-18

"My complaint to PayPal about this crappy scammer company of 1 or a few person(s):

Sunday, Sept 5.

I went to http://www.the-console-corner.com and ordered the following for XBox paid through PayPal:
1. $34.99 "Eclipse 2" 2.4Ghz Wireless Controller
2. $24.99 X-Gunner Mark II Light Gun
3. $24.99 X-Gunner Mark II Light Gun
SubTotal: $84.97, Total: $91.96.

I get an automated email response with the Order #47808

Monday, Sept. 6

I get an email with the USPS tracking #03041070000158259014 and notice that my order has shipped.

Friday, Sept 10

USPS delivers a package at 3:15 PM.

I open the package and inside is:
1. "Eclipse 2" 2.4Ghz Wireless Controller
2. X-Gunner Mark II Light Gun

I quickly email the seller that they're missing an X-Gunner Mark II Light Gun that I paid for, but did not receive. I requested a refund.

I get an automated response at 5:07 PM saying that the seller will be unable to contact until Wednesday, Sept. 18 due to so called moving/upgrading their facilities.

Saturday, Sept. 18

I am filing this Merchandise Dispute because:
1. I paid for a product and I did not receive that product.
2. I attempted to resolve this with the seller, but the seller is unresponsive or irresponsible.
3. There iis a 30 day limit to file a complaint and this limit is running out.
4. I checked http://resellerratings.com/seller4606.html for this seller. His rating is 1.67.
5. On the same site, I read that many other buyers have suffered what I am experiencing now. And that the seller is getting away with it.

What I hope for:

1. A refund for $24.99.
2. For PayPal to either end service with this seller, watch this seller's scams, or at least mark this seller as unreliable.

If PayPal cannot verify this claim, I can understand. However, PLEASE do not allow other people to be SUCKERED. Please stop this seller from taking advantage of paypal customers.


--------------------------------
The response I got from PayPal:

As stated in our User Agreement, PayPal's Buyer Complaint Policy only applies to the shipment of goods, not to disputes about the attributes or quality of goods received. Therefore, we cannot reverse the transaction or issue a refund. If you still have concerns about this transaction, we encourage you to continue to work directly with the seller for an amicable resolution. PayPal does not tolerate fraud or illegal activities. Your complaint will be noted in the record of the PayPal user you reported.

We value your business and regret this experience. To make sure future transactions proceed smoothly, we suggest reading our Security Tips.


--------------------------------
My advice:

DON'T BUY ANYTHING from THIS SITE. No MATTER how TEMPTING, you'll REGRET it. Better to pay more at retail, than to be scammed!!! PayPay cannot back you up either...so beware.
"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-07-04

"RUN AWAY FROM CONSOLE CORNEER AS FAST AS YOU CAN!!!!!!

I orederd on the 21st and I still have not recieved my order.
first theys ent it to the wrong address thats pretty much the last Ive heard. I dont knoe if Im ever gonna get my modchip.
"

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-05-10

"ordered a bundle of products, got all but two. Was told the other two would be send when they arrived. Have emailed him many times since without any reply."

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
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Customer service making decisions on their own
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Customer service resolving problems
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Verified
1/5

2004-05-07

"Very disappointing.

Received a defective product, tried to contact him several times.

- Finally he replied and agreed to take the item back.
- After one week he confirmed he received the package and promised to sent one the next monday.
- Two weeks later he promised to send it on wednesday (quote: I amout of 128mb until Customs releases my order, was due today & is HOLD. Terrible as I pay $42,00.00 in goods!) .
- Two weeks later he apologized for the dealy (quote: Monday, they just call me & release parcels. I apologize for the delay)
- Two weeks later he said he just shipped it (quote: Yes shipped the 9th was late in shipping.)
- Two weeks later he told me to sit back and wait as he already sent me the item (quote: It should arrive shortly to you, as it is shipped, as promised.)
- Since then absolutele silence.

At this moment, I'm emailing him every day asking him to sent me a replacement :-)

About all the good reviews here, I must admit initially I was very pleased with him as the first five orders were shipped without any real problems (one time the wrong item, he promised to sent me the correct item, still waiting for it, but this item was only worth $ 3, so it didn't upset me).

Greetings from Amsterdam.
"

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-04-14

"I HAD A TERRIBLE EXPERIENCE WITH CONSOLE CORNER. I PURCHASED A PRODUCT, IT CAME, IT DID NOT WORK, I SENT IT BACK, THEY SENT ME A REPLACEMENT, I GOT IT, IT DID NOT WORK EITHER, I EMAILED THEM, THEY EMAILED ME BACK SAYING " I'M PUZZLED. WHAT TO DO?" OH THAT'S REAL GOOD BUSINESS. NO OTHER COMMENT, NO OTHER EMAIL,"WHAT TO DO?" NOW I AM STUCK WITH A PRODUCT THAT DOES NOT WORK, BECAUSE THE REFUSE TO EMAIL ME BACK. THIS IS REDICULUS!!!! WHAT A RIP OFF WEBSITE, NO 1-800 FOR ANY ONE TO CALL, NO CUSTOMER SERVICE. I SHOULD HAVE KNOW BETTER. THEN I FIND OUT FROM THE MANUFACTURER OF THE PRODUCT THAT IT IS NOT EVEN COMPATIBLE WITH MY PS2. CONSOLE CORNER NEVER TOLD ME THAT. AND WHEN I TOLD THEM ABOUT IT THEY SAID IT WAS COMPATIBLE. I'M QUITE SURE THE MANUFACTURER OF THE PRODUCT WOULD KNOW MORE ABOUT THE PRODUCT THAN THEM. IT'S BEEN NOTHING BUT A HEADACHE AND A PAIN IN THE A#$. NEVER AGAIN, AND I WILL GET THE WORD OUT. I HAVE ALL THE TIME IN THE WORLD. THE CONSOLE CORNER SUCKS BIG TIME!!!!!!!!!!!!!!!"

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Is trustworthy
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-17

"No problems at all. Placed an order and my gameboy arrived in 2 business days."

Detailed Review Benchmark + -
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service making decisions on their own
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Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-02-05

"BAd news! Charged my card for next-day air, never was told item was back-ordered for 2 weeks. Then was charged 15% for canceling! FRAUD!"

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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-01-30

"terrible job shipping, they actually shipped me the wrong product that was on someone else's number. I looked all over their website for a phone number...of course it isn't there. I will never do business with them again."

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Overall product shipping and delivery process